Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Beautiful quality and size as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Easy website, quick order, quick confirmation, fast delivery, excellent quality product. Hat. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
I found the Traclet site clear and practical and the delivery time was very fast and compliant. I am very happy with my purchase as it meets all my expectations. The hat, well protected in a large box, arrived impeccable. In short, I recommend this friendly site without any hesitation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
Item as described. Quality is there and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Tilley as presented on the site and wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
delivery as I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Very happy with my order. Delivery on time. Everything is ok!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Quality products and deadlines respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
Efficient and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
products conform to the photos, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
Satisfied with the presentation of the products, delivery within the deadlines, products received.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Accessible site, delivery honored on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2021
SENDING ERROR
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Response from Chapellerie Traclet
Hello
please excuse us if we made a mistake.
Please send us a photo of the cap with the reference you received in order to do what is necessary to send you the correct cap. Our email is [email protected]
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
I discovered the Traclet site by chance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Very good quality of the product and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Serious site, very fast delivery in 4 days, products conform to the order. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Delivered within the indicated deadlines. Product meets expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Everything perfect! thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Nothing to complain about and superb quality French hat! Thank you also for the gift voucher for good wine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Perfect, no problem, everything is clear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2021
compliant and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Very beautiful products, very good quality. Order received very quickly. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Delivery within the deadline
Product matching the description.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2021
Navigating the site is quite easy. It would be beneficial to have a bit more photos per hat. The shipping is fast, however the delivery was not up to par in the sense that the package was left at the bottom of the stairs (individual house) on a rainy day without a phone call or knock on the door while we were at home. Result: wet cardboard and fortunately a friend was passing by and went up the stairs to retrieve the package to bring it to safety!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Top-notch, responsive and an exceptional choice
thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Everything was perfect. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Very good product at a very reasonable price.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2021
I received the ordered hat but it was in the same packaging box without a box or bag to protect it. This surprised and disappointed me regarding the treatment given to the merchandise. Otherwise, the delivery was on time and the hat matched my request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Perfect. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Clear and easy-to-access site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
More than 15 days to be delivered... but the Panama hat is perfect...! Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Excellent order and a big thank you for the gift card.
Hats of very good quality and very fast delivery, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good customer relationship.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Very good. No problem. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
Delivery was done very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Everything was fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Excellent fast and efficient service.
The order arrived quickly and without defects with 0 plastic, a plus in my opinion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Good advice and good products, fast and careful delivery.
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