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Rating: 5 out of 5
Excellent product.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
order not yet received
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A
Rating: 5 out of 5
this is a first for me, both the order on the site and that of a beret (the hat shop in my village has ceased all activities), and I am completely satisfied
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A
Rating: 5 out of 5
The wide-brimmed hat is perfect, of very good quality and the shipment was careful. Thank you!
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A
Rating: 5 out of 5
Very satisfied!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Always satisfied with the online sales service of the hat shop. As for the hat, it's top-notch. The blue of the Guerra top hat is very dark.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and quick. I recommend!
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A
Rating: 5 out of 5
very satisfied ordered received as described. very good site
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A
Rating: 5 out of 5
Very effective
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A
Rating: 4 out of 5
Pleasant navigation, clear sections
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A
Rating: 5 out of 5
very good product serious company I recommend fast delivery nothing to complain about
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A
Rating: 5 out of 5
I unpacked this package with great pleasure and when I saw the hat I had a big smile and expressed a WOW of satisfaction. Super!
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A
Rating: 5 out of 5
Nothing to report, thank you
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A
Rating: 4 out of 5
I am satisfied, I found easily on the site.
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A
Rating: 4 out of 5
see below
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Product conforms to the description, fast and careful shipping! Thank you very much
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Beautiful item and conforms to the order
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Good quality
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A
Rating: 5 out of 5
Ideal transaction
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A
Rating: 4 out of 5
Satisfied with the product
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A
Rating: 1 out of 5
Nothing to say
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Response from Chapellerie Traclet
Hello
Following your size change, we ordered size XL from Stetson and we are waiting for their delivery to send them to you.
Best regards
Traclet
Following your size change, we ordered size XL from Stetson and we are waiting for their delivery to send them to you.
Best regards
Traclet
A
Rating: 5 out of 5
I am a satisfied customer, it's always good
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A
Rating: 5 out of 5
PorkPie very chic and jazzy... it will become my new chic accessory with a 3/4 coat and suit or a leather jacket and jeans... In short, I love it
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A
Rating: 5 out of 5
Products meet expectations and descriptions, of excellent quality
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A
Rating: 5 out of 5
Very good item, fast delivery and in very short time.
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A
Rating: 3 out of 5
Site could be simplified.
More important indication when there is a stock shortage.
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More important indication when there is a stock shortage.
A
Rating: 5 out of 5
Product conforms to the description, fast delivery time
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A
Rating: 5 out of 5
Choice and fairly quick delivery, good products
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Responsiveness, fluidity, serious packaging
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A
Rating: 5 out of 5
fully satisfied
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A
Rating: 4 out of 5
Very well done
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A
Rating: 3 out of 5
I am satisfied with the product.
Delivery: the delivery person did not leave the package in the mailbox even though it could fit (I checked); He rolled over the 80 meters of private road leading to my home, moving barriers that protected 2 manholes that had just been cemented at the risk of destabilizing them.
It might be useful to indicate on the packages those that can be deposited in mailboxes.
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Delivery: the delivery person did not leave the package in the mailbox even though it could fit (I checked); He rolled over the 80 meters of private road leading to my home, moving barriers that protected 2 manholes that had just been cemented at the risk of destabilizing them.
It might be useful to indicate on the packages those that can be deposited in mailboxes.
A
Rating: 5 out of 5
The site is very easy to use. For me, the realization of my size 37 did not pose any problem. Super product that I have known for over 40 years!
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A
Rating: 5 out of 5
There is only with you that I find Irish caps.... a big thank you to you Moustapha.
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A
Rating: 3 out of 5
A downside on the order screen, which does not allow the selection of the desired product (photos showing two versions). Risky.
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