Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast thank you for this professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
An order that meets my expectations, delivered quickly and without problems! A magnificent hat that my mother will love
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very fast and careful shipping. Excellent quality product. Nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
good value for money nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Very satisfied with the product and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Very easy navigation on the site. Order delivered quickly and in very good condition. Gift for Christmas so, I hope it will please but for my part, very beautiful items that correspond well to the photos on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Fast, affordable and decent quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
Ordered on 07/12/20, package shipped on 15/12/20, received on 19/12/20, product conforms to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Everything is fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2020
Disappointed by the quality of the cap: . on the top, there was a sewing defect, an irregularity in the pattern and threads were sticking out! . still on the top a false diagonal crease!
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Response from Chapellerie Traclet
Hello, thank you for sending us a photo to [email protected] to see with Stetson the issue encountered with this model. Happy end of year celebrations. Best regards, Traclet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
Product conforms to expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
item and delivery completely met my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Fast delivery. However, no document in the package (order form, invoice..)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Clear site, fast delivery directly to my mailbox (cap)
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Ease, speed, good value for money
I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Ease of navigation. Sometimes there are missing photos to get an idea of the hat (worn by a person).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Super service, fast, beautiful product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Good quality item. The felt used seems to be of good quality (to see in use...). Well packaged and arrived on time after precise colissimo tracking. The chosen size (my usual size), for this model, fits perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Fast shipping, well-secured package, item delivered without any incident
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Excellent even!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Very easy to access site and very well constructed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
fast and compliant delivery, I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Fast shipping, top delivery. Item conforms to the order with careful packaging and a small gesture of attention that is appreciated. Thank you very much this chapka will keep me warm and it really gives style to the one who wears it :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Ease of ordering and package received on time, even during the Christmas period.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Reliable and efficient!
Nothing to say, perfect!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2020
Delivery was 'almost' express, TNT did not deliver to the indicated address, they left the package in one of their agencies 50km from the delivery location!! After my call, delivery was okay the next day as planned. Otherwise, the order is compliant, beautiful products, well packaged, I will probably place other orders!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Quality products. Very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
very good quality, fast delivery, never disappointed by the traclet site. To recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Good site, simple for a very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good product
Perfect delivery
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Seriousness, speed and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Great choice, shipping on time, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
The cap is in accordance with the ordered item
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