Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2018
It would be good to add the possibility to see all products from each family on a single page...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
Product conforms to all the information provided. Service respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2018
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2018
Fast and careful delivery,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Site to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2018
Good but I had to add a big flower that finishes this hat well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
Excellent. Easy order and very quick delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
Good website, Paypal payment, free exchange if size error (with Paypal), responds to phone calls. Product well packaged and fast shipping. Everything is OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2018
Quality product and fast delivery; just a first payment accident made understanding the order a bit laborious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
Perfect, I recommend the shop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
Delivery as expected and on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
serious and quality items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
I have already given my opinion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
readable site, which I did not know.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
Overall, everything fine here.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2018
Good quality, but I ordered this hat specifically for the feather on top, but upon receipt it was nowhere to be found..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
Top 5 out of 5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2018
Super. Very good product
Exactly what I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
great: delay, packaging, price: perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
Responsive service, careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Very fast delivery. Superb product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2018
No complaints for this site... Just maybe to implement a comparator so that future buyers can select two or three hats and see the descriptions of the selected products (for info, the TRIBUNE de L AUTO site does this very well for cars).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
*****
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2018
Order arrived on time. The package was very damaged, fortunately the hat was not.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
Good, send in 48 hours
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
I found the site attractive, a lot of choices...
I also appreciated the history of Panama, the manufacturing method and maintenance tips etc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2018
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2018
Very satisfied with the choice, quality, shipping conditions, return delay, but a downside: returns are not free. It would be easy, especially through relay shops.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2018
Perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
People who know how to satisfy their customers!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
I haven't opened the package yet because it's a gift! Send me a review request at the beginning of August!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
Serious seller, fast shipping and good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
Hello, I found your site on the internet and I highly recommend it to those around me. Have a good day, goodbye.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Very nice, superb quality thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
Responsive and pleasant customer service. Lots of choices in the items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Very good site, well made and easy to use.
Quick phone contact and very competent and friendly interlocutor.
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