Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
In complete confidence ...!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
Professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
Impeccable advice and service, available and friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
Perfect, nothing to say. It's rather a good sign, isn't it?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2017
As much as the product seems to be of quality, the letter added as a supplement is of more than mediocre quality and to make matters worse, the letter in question cut the inner fabric. I am waiting to offer it to return it in order to have a non-damaged one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2017
Very good without further comment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2017
lack of detailed images and the same for product characteristics;
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Response from Chapellerie Traclet
Hello
It is true that we have little information on the sheet of this product
https://www.chapellerie-traclet.com/fr/chapka-fourrure/7450-chapka-l-kamikaze-tissu-imper-barts-vert-celadon.html
About the chapka
Chapka made of 100% polyamide
Lining padded 80% polyamide, 20% polyester
Synthetic fur
Material 100% polyamide
Color celadon green
Shape Chapka
Brand BARTS
Country of manufacture China
Season Winter
Size - Head circumference One size
Gender Unisex
Thank you for letting us know the elements you would have liked to have so we can include them next time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
This is not the first time I ordered and I am happy with my newsboy cap. Because I have a hard time finding one especially for my small head (54cms) so it fits well and nice color.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2017
Very nice product for which I requested a replacement for size reasons. Everything was done correctly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2017
Very good organization. Customer service, order, delivery: no false notes. J,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
The product really corresponds to what I expected, the order was easy and the delivery very fast... very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
Quality item, fast shipping so stock is up to date, responsive customer service to emails, so superb online store, order without hesitation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Ergonomic website, easy ordering. Products well presented.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2017
Order received very quickly, even abroad, and very good quality hat shop!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2017
Very correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2017
Beautiful choice and quality, too bad these items are so poorly packaged for shipping!!
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Response from Chapellerie Traclet
Hello
Our boxes are made in Roanne and thus respect ecology as much as possible as well as a minimum of petroleum products like the tape which is here made of paper. The packaging is made of tissue paper like the famous Borsalino brand uses.
But if you have another solution we are of course open to improve and better satisfy you.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
Very good site, product well described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
Very Irish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2017
Very nice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
I have no complaints to make
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
Serious and French site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
I will recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
Delivery a bit late.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2017
Clear and well-stocked
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
Quality product, exact size, correct price, fast delivery. Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2017
Good reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
Well, except for checking his account
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
Very fast delivery, item conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
Always very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2017
PACKAGE ARRIVED WELL WITH THE ORDERED ITEMS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
They are true professionals
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
My opinion is very favorable. I am delighted with the ordered product and I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
Fast delivery, and the hat matches the photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2017
Very fast service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
Very good! Fast delivery, good product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2017
I have ordered several times and I have never been disappointed. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
speed efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
To discover
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
Reactive, competent, professional.
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