Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
Well meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2017
Pleasant and smooth site, maybe we could improve the criteria to better target searches
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
Very good rating for this site !!
Too bad that for the return of an item I have to pay the shipping costs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
Top-notch, deadlines respected, item compliant .. I recommend your site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
No issues. Beautiful and warm. Nice finish. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
A serious site with a wide choice of headgear for all ages, all uses, all tastes! Very satisfied with my purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
fast shipping, well packaged, thank you Santa Claus
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
very good and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2017
Many informations on each product (above the competition I consulted). Very good packaging: paper padding in the cap, surrounded by paper, sent in a box. However, if you could find a way to verify the correspondence between the indicated size and the actual size to inform the customer before shipping, that would be really good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
I recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
Pleasant site, well-detailed product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
TB compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2017
I have never been disappointed with my orders placed at Traclet. However, I find that there are often products out of stock. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2017
Fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2017
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
Very satisfied! Despite a return due to a size error, the replacement was done very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
deadline and product compliant with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
my opinion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2017
Already the 2nd order in 2017!...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
Very good service and compliant with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
Very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Good the deadlines are respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
Quality is there. Perfect size and the hat corresponds well to the visual on the site. Bravo. See you soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2017
Very good product but the size does not exactly match the request (one size too big compared to the usual size S)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
Very well made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2017
Easy to access and use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
very pleasant, lots of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2017
Ordered sizes 60/61, the items are labeled 61... Missing a 59/60 or simply a true 60... 61 is a bit too big for me.
Quality items, too bad for the size choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
good company, good products, good organization
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
Pleasant and easy to use site. Nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
So far a very good site. A downside for this specific purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
Very good, impeccable service, fast delivery, very good packaging in a cardboard box. I am very satisfied with my purchase, highly recommend this company
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