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Rating: 5 out of 5
Interesting quality price ratio. Delivery neat and fast
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
The delivery was fast nothing to report on that side
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P
Rating: 5 out of 5
I give 5 stars to Chapellerie Traclet for the quality of the product as well as for the shipping.
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T
Rating: 5 out of 5
Very good, suitable for the heatwave.
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G
Rating: 5 out of 5
Fast delivery. Product conforms to the description…
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C
Rating: 5 out of 5
Very satisfied
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J
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Very Happy with my Skala hat and the price was excellent
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J
Rating: 5 out of 5
Product faithful to my expectations
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M
Rating: 5 out of 5
Very good box!
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P
Rating: 5 out of 5
The ordered product perfectly meets my expectations. Very fast delivery, I am very satisfied.
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E
Rating: 1 out of 5
The 2 hats are very beautiful. BUT: the delivery time indicated at the order was not respected at all. I received the grouped order almost three weeks too late. I needed one of the hats for my vacation and it was therefore missed. This is not acceptable from the seller.
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Response from Chapellerie Traclet
Hello Elisabeth,
Thank you for taking the time to share your experience. We are delighted that you like the hats, but we are truly sorry to learn that the delivery time was not respected. We attach great importance to your satisfaction and would like to discuss this situation with you to find a solution.
Please feel free to contact us directly so that we can assist you in the best way possible.
Sincerely,
The Traclet Hat Team
Thank you for taking the time to share your experience. We are delighted that you like the hats, but we are truly sorry to learn that the delivery time was not respected. We attach great importance to your satisfaction and would like to discuss this situation with you to find a solution.
Please feel free to contact us directly so that we can assist you in the best way possible.
Sincerely,
The Traclet Hat Team
V
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Great choice - Fast delivery
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G
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
Quality product delivered quickly. I recommend.
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C
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Everything is perfect from the product to the delivery. I will order other hats again
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C
Rating: 5 out of 5
Large selection of hats at very reasonable prices.
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D
Rating: 5 out of 5
Everything is fine, I love the hat!
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A
Rating: 5 out of 5
Edges a bit wider than what seemed to appear in the photo. This would be interesting information to provide in the descriptions.
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D
Rating: 4 out of 5
Beautiful cap but a very long delay (2 and a half months) without spontaneous information from Traclet
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R
Rating: 5 out of 5
Fast delivery and the straw trilby is perfect for this hot weather while remaining very elegant.
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R
Rating: 5 out of 5
Nothing to report
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C
Rating: 5 out of 5
Two well-cut caps that fit perfectly, good quality fabric, beautiful finishes. Careful packaging and fast delivery. Very satisfied.
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F
Rating: 5 out of 5
Good quality hat delivered very quickly.
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S
Rating: 5 out of 5
Very nice product and arrived in good condition
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A
Rating: 5 out of 5
Nothing to report
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C
Rating: 5 out of 5
Good quality hats and fast delivery
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M
Rating: 4 out of 5
Thank you for the order, well received.
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D
Rating: 5 out of 5
Fast shipping.
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J
Rating: 5 out of 5
Very good purchase
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H
Rating: 5 out of 5
Item received in about ten days in Martinique. In accordance with the description and the ordered size. Beautiful finish!
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L
Rating: 5 out of 5
Beautiful hat my grandson is wonderful thank you
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F
Rating: 5 out of 5
Impeccable service, I have been ordering my summer hats from Traclet for several years. They change the ribbon if they have other choices in stock, they are friendly and efficient, the hats are perfectly packaged. Each order is perfect. Thank you to the team.
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M
Rating: 5 out of 5
Order received, everything is OK.
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M
Rating: 5 out of 5
everything arrived well and my caps fit me very well
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G
Rating: 5 out of 5
Well received the hat. Satisfied, I will recommend.
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S
Rating: 5 out of 5
This is my third order placed with Chapellerie Traclet and I am still very happy with my purchase. The items are in accordance with their description; the delivery is always careful and fast.
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