Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 17/08/2017 à 13h20 following a purchase from 22/07/2017

the true French beret comfortable and so beautiful to touch and to see....

Translated reviews

Acheteur Vérifié

Published on 17/08/2017 à 13h11 following a purchase from 08/08/2017

For your information, I am posting the warranty today, thank you for sending it to the appropriate person if necessary

Translated reviews

Acheteur Vérifié

Published on 17/08/2017 à 12h55 following a purchase from 09/08/2017

Hats! And in every style: brilliant!

Translated reviews

Acheteur Vérifié

Published on 17/08/2017 à 12h54 following a purchase from 08/08/2017

Excellent

Translated reviews

Acheteur Vérifié

Published on 17/08/2017 à 12h38 following a purchase from 08/08/2017

A lot of choices, fast delivery, beautiful product

Translated reviews

Acheteur Vérifié

Published on 17/08/2017 à 12h35 following a purchase from 31/07/2017

Fast delivery and in good condition.

Translated reviews

Acheteur Vérifié

Published on 17/08/2017 à 09h02 following a purchase from 18/06/2017

Excellent quality and careful delivery. Responsive and efficient after-sales service!

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 23h36 following a purchase from 05/08/2017

perfect for boaters

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 21h28 following a purchase from 05/08/2017

A wide range of choices

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 21h12 following a purchase from 07/08/2017

A lot of choices, the site is quite clear but the search by criteria (materials...) needs improvement. I was looking for a straw hat having selected men's hats and the site suggested me straw hats for both men and women.

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 18h20 following a purchase from 06/08/2017

excellent and fast service

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 17h15 following a purchase from 06/08/2017

Well made, pleasant for sailing. Hats off!

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 16h17 following a purchase from 03/08/2017

good

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 15h12 following a purchase from 07/08/2017

Great site very readable serious company

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 14h09 following a purchase from 07/08/2017

Precise and easy presentation

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 13h56 following a purchase from 06/08/2017

Fast shipping, quality product

Translated reviews

Acheteur Vérifié

Published on 16/08/2017 à 13h54 following a purchase from 08/08/2017

Serious quality punctuality

Translated reviews

Acheteur Vérifié

Published on 15/08/2017 à 20h16 following a purchase from 04/08/2017

Good delivery times.

Translated reviews

Acheteur Vérifié

Published on 15/08/2017 à 17h30 following a purchase from 06/08/2017

Very good. Just one regret, no photos on the model.

Translated reviews

Acheteur Vérifié

Published on 15/08/2017 à 17h23 following a purchase from 01/08/2017

Terrible. I ordered a black bush hat and received a beige one. Really disappointed.

Translated reviews

Response from Chapellerie Traclet Published on 15/08/2017

Hello
Please excuse us for this error. We will resend you the correct color
Best regards
Traclet

Acheteur Vérifié

Published on 15/08/2017 à 16h35 following a purchase from 05/08/2017

Good

Translated reviews

Acheteur Vérifié

Published on 14/08/2017 à 22h20 following a purchase from 07/07/2017

Complete site. Products conform to the description. Careful shipping.
Delivery to the billing address...

Translated reviews

Acheteur Vérifié

Published on 14/08/2017 à 20h25 following a purchase from 01/08/2017

Fast delivery in Corsica to my vacation spot, product completely matching my expectations.

Translated reviews

Acheteur Vérifié

Published on 13/08/2017 à 09h12 following a purchase from 30/07/2017

Trying to change a product is very expensive. They probably have a negotiated return system with a carrier

Translated reviews

Acheteur Vérifié

Published on 12/08/2017 à 17h26 following a purchase from 03/08/2017

For your information, I have already given 'excellent' to all the questions in the first survey... but here, for once, it would almost cool me down.... anyway...

Translated reviews

Acheteur Vérifié

Published on 12/08/2017 à 16h00 following a purchase from 04/08/2017

perfect

Translated reviews

Acheteur Vérifié

Published on 12/08/2017 à 15h21 following a purchase from 03/08/2017

Effective follow-up

Translated reviews

Acheteur Vérifié

Published on 12/08/2017 à 14h46 following a purchase from 04/08/2017

Huge choice and very good advice (by email and phone)

Translated reviews

Acheteur Vérifié

Published on 12/08/2017 à 13h25 following a purchase from 03/08/2017

Great choice of hats in terms of shapes and colors

Translated reviews

Acheteur Vérifié

Published on 12/08/2017 à 12h39 following a purchase from 04/08/2017

Perfect

Translated reviews

Acheteur Vérifié

Published on 11/08/2017 à 22h28 following a purchase from 02/08/2017

Super product

Translated reviews

Acheteur Vérifié

Published on 11/08/2017 à 22h05 following a purchase from 02/08/2017

Very good quality products, impeccable order and delivery, to recommend!

Translated reviews

Acheteur Vérifié

Published on 11/08/2017 à 17h16 following a purchase from 02/08/2017

good

Translated reviews

Acheteur Vérifié

Published on 11/08/2017 à 15h46 following a purchase from 03/08/2017

Offers very good quality products

Translated reviews

Acheteur Vérifié

Published on 11/08/2017 à 14h11 following a purchase from 03/08/2017

very professional

Translated reviews

Acheteur Vérifié

Published on 11/08/2017 à 10h51 following a purchase from 30/07/2017

A relatively fast shipment considering my location (Overseas): 12 days.
The quality of service is impeccable, the advisors respond quickly.
Highly recommended.

Translated reviews

Acheteur Vérifié

Published on 11/08/2017 à 09h15 following a purchase from 31/07/2017

Good

Translated reviews

Acheteur Vérifié

Published on 10/08/2017 à 14h51 following a purchase from 30/07/2017

Hat conforms to the photo. Good quality. Fast shipping and well packaged.

Translated reviews

Acheteur Vérifié

Published on 10/08/2017 à 14h20 following a purchase from 02/08/2017

very satisfied

Translated reviews

Acheteur Vérifié

Published on 10/08/2017 à 14h04 following a purchase from 31/07/2017

Everything is always perfect

Translated reviews