Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2016
Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2016
Very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2016
Impeccable as always.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2016
The instructions for returning a product are more complex than on a usual e-commerce site. No pre-established return document.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2016
serious and modern
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2016
you should perhaps reproduce this excellent article
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2016
Perfect service and packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2016
Item conforms to the announcement, of beautiful quality and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2016
Excellent service fast delivery. I recommend this site for its seriousness and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2016
The first order of caps online, I am delighted and I intend to place another order as I cannot come on site (a store in Paris would be PERFECT)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2016
Fast delivery, beautiful product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2016
Good site, clear and simple.
To use.
A lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2016
serious and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2016
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2016
Perfectly efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2016
Great site. The products are of quality and very well packaged. And the delivery is very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2016
Very satisfied but I would like to point out that I already answered the same questionnaire yesterday!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2016
Serious site, I have been a customer for a long time, never a problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2016
very good telephone reception, speed and know-how
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2016
PERFECT. FAST AND COMPLIANT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
Perfect! Order arrived the next day, very nice person on the phone. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
Clear site
Perfect
Wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2016
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2016
Very satisfied with my order, item made with care and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2016
Very well made site, especially regarding the sorting options for items by size, brand, shape, colors, etc. Fast and competent customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2016
Good site with nice models and no disappointment in quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2016
second order. no worries. careful packaging and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2016
compliant, responsive customer service to requests!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2016
The technical sheets are precise
Delivery within the deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2016
fast shipping, very good packaging, product quality perfect! I recommend this site, sincerely Mr. Lafon
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2016
the item is beautiful. but big mistake, size 53 is only 51 cm. I have to return it for a larger one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2016
Very professional!!!
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