Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2016
Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2016
Excellent communication, fast and serious, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2016
A quality service, very responsive..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
very good..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
I appreciated (Two orders):
- The site with a varied choice of products and a very practical selective search.
- The quality of the products.
- The purchasing process is very clear.
- The order tracking.
- The fast delivery.
- The package well wrapped and well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
very good! fast delivery, product quality, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
Huge choice and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2016
GOOD AND FAST
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
A very large selection, fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2016
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
Fast reception and good quality product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2016
efficient and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
perfect, well informed about the size differences with the Stetson brand
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2016
Fast as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2016
Nothing to say, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2016
reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2016
Very good, impeccable service, careful and attentive. I recommend as always.
Fast and tracked delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2016
Serious site, trustworthy with a wide choice of quality products. I recommend without any hesitation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/10/2016
No additional reviews
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2016
Fast and in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
Nothing to say, very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2016
no problems; delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2016
good site...but the descriptions are not accurate...it is indeed stated that the caps fit all heads because they are elastic, but...the elastic is too short!!...so it's too tight and not covering enough the cap!!...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2016
reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2016
Very good, impeccable service, careful and attentive. I recommend as always. Fast and tracked delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2016
Simply great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2016
Good, but when a product is unavailable, it is inaccurate to read 'available soon', since after calling it turns out that the product will only be restocked next season!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2016
wide choice and very well packaged product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2016
Very complete and easy to use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2016
User-friendly site, a lot of product and size choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2016
I appreciated (Two orders):
- The site with a varied choice of products and a very practical selective search.
- The quality of the products.
- The purchasing process is very clear.
- The order tracking.
- The fast delivery.
- The package well wrapped and well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
Very fast shipping. Product conforms to the photo. Good customer follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2016
Serious, order received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2016
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
very clear site with size and explanations, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2016
It is a serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
fast delivery ....and still very satisfied after my 7th order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2016
Reliable, fast delivery
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