Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 18/10/2016 à 12h49 following a purchase from 08/10/2016

Everything is ok

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Acheteur Vérifié

Published on 18/10/2016 à 12h43 following a purchase from 10/10/2016

top-notch

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Acheteur Vérifié

Published on 17/10/2016 à 18h12 following a purchase from 23/09/2016

properly designed site

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Acheteur Vérifié

Published on 17/10/2016 à 03h02 following a purchase from 06/10/2016

simple, practical and reliable

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Acheteur Vérifié

Published on 16/10/2016 à 20h22 following a purchase from 07/10/2016

a big thank you for both your email response and your telephone welcome. Excellent service

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Acheteur Vérifié

Published on 16/10/2016 à 15h27 following a purchase from 14/09/2016

Fast delivery, even in Guadeloupe.

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Acheteur Vérifié

Published on 15/10/2016 à 19h19 following a purchase from 06/10/2016

very good site that I recommend

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Acheteur Vérifié

Published on 15/10/2016 à 14h40 following a purchase from 02/10/2016

good follow-up on delivery.

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Acheteur Vérifié

Published on 15/10/2016 à 14h14 following a purchase from 06/10/2016

Fast delivery

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Acheteur Vérifié

Published on 15/10/2016 à 13h46 following a purchase from 06/10/2016

fast

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Acheteur Vérifié

Published on 15/10/2016 à 13h42 following a purchase from 07/10/2016

Very good.

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Acheteur Vérifié

Published on 15/10/2016 à 13h04 following a purchase from 22/09/2016

The company is top-notch

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Acheteur Vérifié

Published on 15/10/2016 à 12h57 following a purchase from 07/10/2016

Satisfied

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Acheteur Vérifié

Published on 15/10/2016 à 04h47 following a purchase from 03/10/2016

ease of navigation, quick management of the order and its delivery.

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Acheteur Vérifié

Published on 14/10/2016 à 22h17 following a purchase from 01/10/2016

Practical, with recommendations to avoid mistakes

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Acheteur Vérifié

Published on 14/10/2016 à 20h20 following a purchase from 06/10/2016

Everything was perfect

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Acheteur Vérifié

Published on 14/10/2016 à 20h14 following a purchase from 06/10/2016

I am a customer at Traclet, I recommend the service and choice, and delivery is always impeccable, very satisfied, Patrick

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Acheteur Vérifié

Published on 14/10/2016 à 19h59 following a purchase from 03/10/2016

very good! A small improvement idea, having more photos showing the hat worn would allow for a more precise idea at the time of choice. Thank you ;)

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Acheteur Vérifié

Published on 14/10/2016 à 18h53 following a purchase from 05/10/2016

EX: check before ordering a patchwork cap to see exactly the available colors... otherwise, nothing to report, the guy on the phone is super nice and attentive, reasonable price, I recommend without hesitation...

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Acheteur Vérifié

Published on 14/10/2016 à 14h18 following a purchase from 06/10/2016

Fast and efficient

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Acheteur Vérifié

Published on 14/10/2016 à 13h40 following a purchase from 05/10/2016

Package arrived on time and very good quality of the product

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Acheteur Vérifié

Published on 14/10/2016 à 12h11 following a purchase from 30/09/2016

Easy order, good packaging, announced deadlines. Very good.

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Acheteur Vérifié

Published on 14/10/2016 à 11h54 following a purchase from 03/10/2016

Very welcoming on the phone and responsive for shipping.

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Acheteur Vérifié

Published on 13/10/2016 à 19h16 following a purchase from 03/10/2016

You could offer free returns (especially for exchanges!). Thank you!

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Acheteur Vérifié

Published on 13/10/2016 à 16h10 following a purchase from 01/10/2016

Good, a lot of choices, but interesting products often unavailable

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Response from Chapellerie Traclet Published on 15/10/2016

Hello,
thank you for taking the time to respond, you can send us a request for unavailable products to see if we can get them quickly.
Best regards
Traclet

Acheteur Vérifié

Published on 13/10/2016 à 14h53 following a purchase from 04/10/2016

Very happy with my purchase! The hat is really splendid! And the delivery was fast! I am really satisfied and I recommend!

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Acheteur Vérifié

Published on 13/10/2016 à 13h26 following a purchase from 03/10/2016

very good and serious

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Acheteur Vérifié

Published on 13/10/2016 à 12h51 following a purchase from 05/10/2016

Very good site

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Acheteur Vérifié

Published on 13/10/2016 à 12h42 following a purchase from 05/10/2016

High-quality cap. Very good fit. Packaging for delivery: very good. Thank you! I will not hesitate to recommend if I need a new hat. Best regards

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Acheteur Vérifié

Published on 13/10/2016 à 12h36 following a purchase from 05/10/2016

I am very satisfied, thank you

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Acheteur Vérifié

Published on 13/10/2016 à 12h27 following a purchase from 20/09/2016

The color of the hat is really too light and too flashy. I am disappointed with this purchase.

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Acheteur Vérifié

Published on 12/10/2016 à 19h33 following a purchase from 02/10/2016

Perfect, clear, precise..

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Acheteur Vérifié

Published on 12/10/2016 à 17h33 following a purchase from 01/10/2016

Product as described and fast delivery.

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Acheteur Vérifié

Published on 12/10/2016 à 15h43 following a purchase from 03/10/2016

Clear and easy-to-use site

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Acheteur Vérifié

Published on 12/10/2016 à 12h45 following a purchase from 04/10/2016

Impeccable

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Acheteur Vérifié

Published on 12/10/2016 à 06h07 following a purchase from 28/09/2016

perfect service. I recommend it

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Acheteur Vérifié

Published on 11/10/2016 à 23h55 following a purchase from 02/10/2016

Serious, professional, and comprehensive

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Acheteur Vérifié

Published on 11/10/2016 à 16h27 following a purchase from 28/09/2016

Fast and efficient for all inquiries
Otherwise, pleasant site to look at and easy to handle

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Acheteur Vérifié

Published on 11/10/2016 à 15h16 following a purchase from 01/10/2016

perfect, I recommend it!

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Acheteur Vérifié

Published on 11/10/2016 à 14h44 following a purchase from 30/09/2016

Lack of information when stock is empty

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