Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 21/09/2016 à 16h25 following a purchase from 12/09/2016

Quality models and a lot of choices. It is impossible not to find the model you are looking for.

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Acheteur Vérifié

Published on 21/09/2016 à 16h08 following a purchase from 13/09/2016

Nothing to report, impeccable.

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Acheteur Vérifié

Published on 21/09/2016 à 14h18 following a purchase from 13/09/2016

Fast shipping! Received in 48h

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Acheteur Vérifié

Published on 21/09/2016 à 13h20 following a purchase from 12/09/2016

clear and very manageable site, fast and efficient delivery

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Acheteur Vérifié

Published on 21/09/2016 à 09h12 following a purchase from 10/09/2016

Everything correct and fast

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Acheteur Vérifié

Published on 21/09/2016 à 08h33 following a purchase from 10/09/2016

Very good site.

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Acheteur Vérifié

Published on 21/09/2016 à 07h58 following a purchase from 06/09/2016

deadline respected..impeccable

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Acheteur Vérifié

Published on 20/09/2016 à 19h26 following a purchase from 11/09/2016

Twice a few years apart that I place an order. Each time it is too small! And yet I buy quite a few hats and caps so I know my size well. Okay, they take back the products but the return costs are at our expense. I don't think I will order again. However, they have a lot of choices apart from that!

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Response from Chapellerie Traclet Published on 21/09/2016

hello,
We have taken your comment into account.
However, the only previous order dates back to 2012 and on this order of a Justin hat; we have no sign of return.
What size do you wear? the ordered products are sizes S/M or 54/57 cm.
Best regards
Traclet

Acheteur Vérifié

Published on 20/09/2016 à 19h07 following a purchase from 12/09/2016

very serious..very fast delivery 1 day. perfect packaging

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Acheteur Vérifié

Published on 20/09/2016 à 18h36 following a purchase from 06/09/2016

Serious site offering a choice of quality hats.

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Acheteur Vérifié

Published on 20/09/2016 à 13h34 following a purchase from 09/09/2016

Perfect

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Acheteur Vérifié

Published on 20/09/2016 à 13h28 following a purchase from 09/09/2016

Deadlines respected, satisfactory packaging

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Acheteur Vérifié

Published on 20/09/2016 à 12h55 following a purchase from 06/09/2016

Perfect transaction

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Acheteur Vérifié

Published on 20/09/2016 à 12h42 following a purchase from 31/08/2016

Very nice product but I returned it for an exchange because I took a size too small (L instead of XL)

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Acheteur Vérifié

Published on 20/09/2016 à 12h26 following a purchase from 10/09/2016

Quick order shipment. Product received in perfect condition.

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Acheteur Vérifié

Published on 20/09/2016 à 12h25 following a purchase from 10/09/2016

I WOULD RECOMMEND IT TO ALL THOSE LOOKING FOR A HATTER'S ADDRESS;

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Acheteur Vérifié

Published on 20/09/2016 à 12h20 following a purchase from 10/09/2016

Perfect!

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Acheteur Vérifié

Published on 20/09/2016 à 11h37 following a purchase from 08/09/2016

Excellent!

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Acheteur Vérifié

Published on 18/09/2016 à 11h54 following a purchase from 09/09/2016

Effective

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Acheteur Vérifié

Published on 18/09/2016 à 11h04 following a purchase from 24/08/2016

I am very satisfied .. the first beret being too large, I returned it for an exchange and everything went very well

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Acheteur Vérifié

Published on 17/09/2016 à 14h23 following a purchase from 09/09/2016

very good product

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Acheteur Vérifié

Published on 17/09/2016 à 13h05 following a purchase from 09/09/2016

Perfect service... good site ergonomics, extremely varied content, fast shipping. Good communication.

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Acheteur Vérifié

Published on 17/09/2016 à 10h43 following a purchase from 08/09/2016

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 16/09/2016 à 11h15 following a purchase from 05/09/2016

perfect

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Acheteur Vérifié

Published on 16/09/2016 à 08h17 following a purchase from 05/09/2016

simple - good follow-up - perfect
Just one thing, the package arrived with a hole but the cap was intact.

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Acheteur Vérifié

Published on 15/09/2016 à 18h35 following a purchase from 06/09/2016

maybe a comment regarding the color, it's hard to get a good sense of the color on the site, the hat is darker in reality than I thought but it's really not a big deal..

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Acheteur Vérifié

Published on 15/09/2016 à 16h50 following a purchase from 07/09/2016

Satisfied with my order. Thank you

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Acheteur Vérifié

Published on 15/09/2016 à 12h55 following a purchase from 01/09/2016

Perfect!

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Acheteur Vérifié

Published on 15/09/2016 à 11h10 following a purchase from 24/08/2016

Quality and seriousness: everything is perfect. I really appreciate Chapellerie Traclet.

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Acheteur Vérifié

Published on 15/09/2016 à 08h11 following a purchase from 06/09/2016

Just a pity that the item was out of stock for so long; it arrived at the end of summer....

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Acheteur Vérifié

Published on 15/09/2016 à 00h03 following a purchase from 03/09/2016

Ergonomic. Clear.

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Acheteur Vérifié

Published on 14/09/2016 à 19h45 following a purchase from 04/09/2016

Totally satisfied and proud to wear French

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Acheteur Vérifié

Published on 14/09/2016 à 19h09 following a purchase from 06/09/2016

very good site

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Acheteur Vérifié

Published on 14/09/2016 à 17h18 following a purchase from 05/09/2016

The Benodet sailor cap was unavailable for too long. It was planned for summer, it will be for autumn. Too bad!

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Acheteur Vérifié

Published on 14/09/2016 à 17h13 following a purchase from 05/09/2016

To recommend

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Acheteur Vérifié

Published on 14/09/2016 à 16h42 following a purchase from 05/09/2016

Very interesting

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Acheteur Vérifié

Published on 14/09/2016 à 16h04 following a purchase from 06/09/2016

practical

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Acheteur Vérifié

Published on 13/09/2016 à 21h42 following a purchase from 03/09/2016

GOOD

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Acheteur Vérifié

Published on 13/09/2016 à 19h00 following a purchase from 04/09/2016

practical. A small problem with packaging that was too fragile which had to be redone by Chronopost -> small delivery delay

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Acheteur Vérifié

Published on 13/09/2016 à 18h42 following a purchase from 03/09/2016

Very good

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