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Rating: 5 out of 5
Very fast delivery. Excellent
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very precise delivery, and the condition of the items is good thank you.
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A
Rating: 5 out of 5
fast shipping, very good hat. nothing to say
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A
Rating: 5 out of 5
Serious
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A
Rating: 5 out of 5
fast deadlines, clear explanations about the products and time to return if needed. what could be better (if not a real visit to the hat shop to find humanity in relationships...)
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A
Rating: 5 out of 5
listening to its customers....
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A
Rating: 5 out of 5
An order placed quickly and quickly validated by the site. Fast shipping, I recommend.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Competent
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A
Rating: 5 out of 5
Choice, speed, punctuality... everything to please.
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A
Rating: 3 out of 5
It's a shame that I paid for the shipping out of my own pocket and the package didn't arrive at my home, even though I called you to report that my last order amounted to over €100 but since I have a credit note you couldn't manage it.
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A
Rating: 5 out of 5
Perfect, in accordance with the order, congratulations
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A
Rating: 5 out of 5
Items conform to the description, fast and careful delivery
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A
Rating: 5 out of 5
Very good, fast delivery.
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A
Rating: 5 out of 5
Very complete, very serious, very reliable (availability, sizes, etc.). Generally, a lot of care and attention in the presentation, the shipping, etc.
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A
Rating: 5 out of 5
Very well-made site that allows you to find what you are looking for without any difficulty
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A
Rating: 5 out of 5
Professional service, responsive, efficient. Hats off ;) Laszlo
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A
Rating: 5 out of 5
very clear
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A
Rating: 5 out of 5
Clear serious service
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A
Rating: 5 out of 5
Good. Just a note on the packaging: the brush might hit the hat in the box and could end up damaging it, maybe fix the brush (with tape on the individual packaging of the brush) in a corner.... A small cardboard hat support would have been appreciated...(let's say 4.5/5)
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A
Rating: 4 out of 5
A lot of choices with very trendy hats! Accessible prices and quality hats. I have been a customer for 1 year and I am delighted!!
The after-sales service is very responsive!
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The after-sales service is very responsive!
A
Rating: 5 out of 5
flawless delivery
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A
Rating: 4 out of 5
The site is quite well made
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A
Rating: 5 out of 5
Difficult site, I had to call to order
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A
Rating: 5 out of 5
I am particularly satisfied with the hat and the delivery. To nitpick I could say that the packaging could be prettier.
I recommend!
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I recommend!
A
Rating: 3 out of 5
See below
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A
Rating: 5 out of 5
pleasant and efficient service
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A
Rating: 4 out of 5
Good site where I have already ordered, without any problems.
This time, with a payment by check, a tiny issue with shipping. But Taclet quickly resolved the problem.
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This time, with a payment by check, a tiny issue with shipping. But Taclet quickly resolved the problem.
A
Rating: 5 out of 5
ergonomic, pleasant to visit
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A
Rating: 3 out of 5
Commercial and accommodating, attentive (customer service by phone)
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A
Rating: 4 out of 5
Well-made site, with beautiful products and choice.
Too bad there isn't, in addition to the existing photos, a photo of the hat worn by the main face shapes.
For white hats, a different background than white would help to better perceive them.
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Too bad there isn't, in addition to the existing photos, a photo of the hat worn by the main face shapes.
For white hats, a different background than white would help to better perceive them.
A
Rating: 5 out of 5
very good, clear, you quickly find what you are looking for, a wide choice (even in large sizes) for women
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A
Rating: 5 out of 5
Fast delivery; packaging ok.
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A
Rating: 5 out of 5
Quality product. Seller available, understanding and attentive to any questions. Perfect!
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very numerous and very well illustrated products
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very competitive.
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A
Rating: 5 out of 5
Excellent in every way.
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A
Rating: 5 out of 5
faithful to the delivery forecast, and good packaging
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