Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 26/07/2016 à 18h28 following a purchase from 17/07/2016

Very good site, order delivered quickly

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Acheteur Vérifié

Published on 26/07/2016 à 16h56 following a purchase from 13/07/2016

Very good product, very good customer service

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Acheteur Vérifié

Published on 26/07/2016 à 16h06 following a purchase from 17/07/2016

Very good. Nothing to complain about.

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Acheteur Vérifié

Published on 26/07/2016 à 15h40 following a purchase from 03/07/2016

very reliable

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Acheteur Vérifié

Published on 26/07/2016 à 14h15 following a purchase from 17/07/2016

Nothing particular to report

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Acheteur Vérifié

Published on 26/07/2016 à 14h09 following a purchase from 17/07/2016

Wide choice, clear product descriptions, compliant shipping.

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Acheteur Vérifié

Published on 26/07/2016 à 14h06 following a purchase from 17/07/2016

pleasant, complete, everything for hats,

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Acheteur Vérifié

Published on 26/07/2016 à 13h42 following a purchase from 16/07/2016

Efficient and serious

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Acheteur Vérifié

Published on 26/07/2016 à 13h27 following a purchase from 18/07/2016

Good quality item, delivered quickly.

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Acheteur Vérifié

Published on 26/07/2016 à 13h27 following a purchase from 18/07/2016

a lot of useful information

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Acheteur Vérifié

Published on 26/07/2016 à 13h26 following a purchase from 17/07/2016

choice site, quality, speed in delivery and trust
....................................thank you ...................................................................

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Acheteur Vérifié

Published on 26/07/2016 à 13h19 following a purchase from 15/07/2016

Several orders with Traclet.
Always perfect, fast ...

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Acheteur Vérifié

Published on 26/07/2016 à 12h23 following a purchase from 17/07/2016

Modern site

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Acheteur Vérifié

Published on 25/07/2016 à 18h00 following a purchase from 28/04/2016

I live on the island of Madeira, it is difficult for me to let you know to the islanders

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Acheteur Vérifié

Published on 25/07/2016 à 10h30 following a purchase from 13/07/2016

Site that offers a wide choice of products, but is unclear and not very flexible to use.

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Acheteur Vérifié

Published on 25/07/2016 à 09h51 following a purchase from 08/07/2016

I placed my order by phone and was very satisfied with your welcome.

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Acheteur Vérifié

Published on 25/07/2016 à 08h51 following a purchase from 13/07/2016

Very good site, fast and professional service. And delivery in Switzerland!
I recommend

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Acheteur Vérifié

Published on 24/07/2016 à 22h08 following a purchase from 15/07/2016

The site is very clear and the advice by phone is excellent

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Acheteur Vérifié

Published on 24/07/2016 à 21h06 following a purchase from 05/07/2016

beautiful realization, quality hat, quick realization

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Acheteur Vérifié

Published on 24/07/2016 à 17h56 following a purchase from 07/07/2016

very good

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Acheteur Vérifié

Published on 24/07/2016 à 14h06 following a purchase from 06/07/2016

A very large choice, a serious service. Too bad it is not possible to receive at a relay point.

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Acheteur Vérifié

Published on 24/07/2016 à 07h36 following a purchase from 14/07/2016

reliable

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Acheteur Vérifié

Published on 23/07/2016 à 22h54 following a purchase from 14/07/2016

The site is comfortable, however the return policy needs improvement, especially regarding shipping costs.

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Acheteur Vérifié

Published on 23/07/2016 à 19h27 following a purchase from 14/07/2016

Extremely responsive site, products completely compliant, fast shipping, in short, sites like this we would like to have more often

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Acheteur Vérifié

Published on 23/07/2016 à 17h14 following a purchase from 14/07/2016

The hat I received is not the one I ordered and the feather they sent me is not the right one either.

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Acheteur Vérifié

Published on 23/07/2016 à 14h39 following a purchase from 14/07/2016

Well-stocked, good price, fast delivery ... Although I received no payment confirmation... After my purchase...

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Acheteur Vérifié

Published on 23/07/2016 à 14h27 following a purchase from 15/06/2016

Very long delivery....

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Acheteur Vérifié

Published on 23/07/2016 à 14h10 following a purchase from 14/07/2016

I apologize for several reasons... Firstly, I did receive my order. I pressed the wrong button without being able to go back. Secondly, my first email was a mistake because the confirmation for the arrival of my order ended up in Gmail's spam folder... I hardly ever check it. I went to pick up my hats at the pickup point after calling your store (because I was worried about not receiving them). The young man was very helpful. I thank him again by the way. Best regards. Mr. Felden

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Acheteur Vérifié

Published on 23/07/2016 à 14h02 following a purchase from 15/07/2016

Very good site

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Acheteur Vérifié

Published on 23/07/2016 à 12h53 following a purchase from 14/07/2016

Serious, efficient, fast. Good quality-price ratio.

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Acheteur Vérifié

Published on 23/07/2016 à 12h50 following a purchase from 13/07/2016

Very reliable site, attentive advisors. I recommend.

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Acheteur Vérifié

Published on 23/07/2016 à 12h38 following a purchase from 14/07/2016

Beautiful product
Exactly as on the site
Very satisfied

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Acheteur Vérifié

Published on 22/07/2016 à 23h34 following a purchase from 08/07/2016

You can find what you want, but especially what you are looking for with the advice available by phone.

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Acheteur Vérifié

Published on 22/07/2016 à 21h14 following a purchase from 09/07/2016

Ease of ordering and clean delivery.

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Acheteur Vérifié

Published on 22/07/2016 à 14h39 following a purchase from 03/07/2016

no problems, order received quickly

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Acheteur Vérifié

Published on 21/07/2016 à 21h13 following a purchase from 11/07/2016

Effective and of quality!

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Acheteur Vérifié

Published on 21/07/2016 à 18h41 following a purchase from 10/07/2016

very professional

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Acheteur Vérifié

Published on 21/07/2016 à 18h30 following a purchase from 12/07/2016

Very good service. Clear ergonomic site

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Acheteur Vérifié

Published on 21/07/2016 à 18h15 following a purchase from 11/07/2016

Serious - fast - competent -1 star because the descriptions of the hats are a bit too 'copy/pasted' between the different models, making it difficult to make a choice...

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Acheteur Vérifié

Published on 21/07/2016 à 18h12 following a purchase from 03/07/2016

Great!

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