Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2016
I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
Product conforms to the description and received on time. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2016
quality items, precise descriptions, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2016
Product as described and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2016
speed responsiveness thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
Very well designed site and very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
Very well designed site. The method of measuring the head circumference is precise and reliable. The characteristics of the hat are well detailed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
Fast delivery and a wide choice of hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2016
Very well built site, with a lot of choices. Check the customs tax before purchasing because from Canada it's almost like we paid for the hats twice. Better to find something closer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
excellent site ;-)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2016
Very good, except for a stock outage at one point. We had requested to be alerted by email about availability. No news
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2016
Serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
fast efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
It's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2016
very clear site, large sizes available, significant choice, almost perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
I am satisfied with the products. The only downside is that you need to take one size down.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
Good! But too bad that many products are out of stock! But I still found my happiness. Fast shipping, well-packaged product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2016
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2016
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
Everything is perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2016
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2016
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2016
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2016
Intuitive, clear, complete, ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2016
listening to customers when you contact the company TRACLET.COM by phone. I thank the people I spoke to on the phone for their professionalism and competence. Long live TRACLET.COM.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
Thank you for the delivery of the Tilley hat. The delivery time was respected. I will not hesitate to recommend an item in your store. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2016
Aside from receiving the package in poor condition, the ordered product met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2016
As with the last order, I think the item should be placed in plastic and then in its final packaging. This is to protect the product from humidity or water (during the previous purchase, the packaging had been wet...). For the rest, I am fully satisfied although as a precaution I took one size down. Be careful, the caps from the Stetson brand are larger than the winter ones from the same brand.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2016
Serious and a lot of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2016
A service more than perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2016
Very fast, well packaged, no problem and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2016
Interesting site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2016
Clear and complete
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