Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
always very friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2016
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2016
Disappointed by the color that did not match at all, I returned the hat and am waiting for a refund.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2016
The items are of very good quality but the shipping needs improvement. Received loose in a box, delivered by post, so the box was exploded. Fortunately, the items were not damaged but given the price, I expected to receive the item in a hat box in addition to the packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2016
Fast delivery and very well protected hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2016
Fast and quality service. No problem for exchanging items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Clear and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
I received advice by phone. Then the shipment was very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2016
You reacted very quickly following my complaint regarding the delivery of my hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2016
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
I received my order quickly, very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
Excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
Received within the timeframe indicated at the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
Impeccable site very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
Very good site and quality hat. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
Traclet very professional, I recommend it without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
Quality of the ordered product impeccable, fast delivery, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
As expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2016
Well designed, would appreciate more photos and more details in the descriptions
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2016
I would say a lot of choices indeed, but not always the right size, too bad! And even regularly checking the site, I don't see the stocks replenishing... For the rest, I am very satisfied, the deadlines, the packaging conditions are OK!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Easy to use site, respect for delivery deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
No problem with this hat maker. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2016
Fast, responsive and understanding customer service in case of change of mind (which I ultimately gave up): perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Well done and well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Absolutely perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
Fast shipping, good communication. A quality store! Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2016
Too bad that many of its products are made in China.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2016
Nothing to report, otherwise impeccable service!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2016
Like my first purchase, fast shipping and very well packaged, nothing to complain about, always happy with my purchases at Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2016
Serious and responsive company. Excellent contact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2016
Serious company. Quick return following a size issue.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2016
This is the second time I order from the Traclet hat shop. The products are of quality, the choice is one of the largest on the net and the delivery is fast and careful. In short, I am greatly satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2016
OK. PRODUCT IN LINE WITH MY EXPECTATIONS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Nothing to say, quality, speed, and seriousness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2016
article in accordance with the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2016
Very good follow-up
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