Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2016
delivery time correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2016
No problem with delivery, it's the finish that leaves something to be desired
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2016
PERFECT ON THE SERVICE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2016
Fast delivery and my hat is perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2016
Serious, compliant with descriptions, quality packaging and speed of shipments. I recommend this site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2016
The products are good, but it seems to me that for the Gore tex sport cap, size 58 should have been 59, the number was overwritten, too bad, because otherwise, it is good but a bit large.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2016
well documented, informed, detailed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2016
Very wide choice good quality to recommend...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
I ordered several hats that all arrived in good condition and are of beautiful quality......totally satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2016
Fast, efficient, and serious. That's becoming rare...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2016
Choice, prices and seriousness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2016
Very good investment for this very classy straw hat and very happy ;-)\r Fast delivery time and a very good quality-price ratio...\r I might order more in the coming weeks because it's the first time I'm going to wear a real hat. A big thank you ;-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2016
Specify who will sign in advance
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2016
Happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2016
very easy to use, secure purchase.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2016
This is the only site where I found the model I was looking for in the color I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2016
Easy to place an order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2016
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2016
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2016
Website where you can find a wide choice of items meeting customer expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2016
Very good, recommendable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2016
very serious !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
Very good efficient site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
Good quality item, in accordance with my order. Fast and careful delivery, thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Products conform to the description, interesting prices and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
serious and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
I don't know you too well but the style of the products is counter-current and the aesthetics of the site are very attractive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/04/2016
Good but the delivery times for some products are significant. Not enough stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2016
Well-constructed site that highlights its content.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Super quality! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Wide choice of hats \r Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
Complete website\r fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2016
I have been a TRACTLET customer for a few months. As usual, I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2016
quality product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2016
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2016
The delivery was longer than expected and the hat in the package was slightly bent, due to insufficiently solid protection during transport as the package itself was also slightly deformed on one of the upper edges. I placed the hat on a stand and it quickly regained its shape.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2016
Family site but very professional.\r Speed of dispatch and excellent order tracking step by step.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2016
It's an interesting site presenting a large number of very varied models.
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