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Rating: 5 out of 5
Fast delivery, order as expected
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
I have ordered several times on the site. Perfect as usual. Quality of products and seriousness in delivery. I recommend this site and for my part, I will order again :)
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J
Rating: 5 out of 5
The site included all the information I needed. The response to my order was quick and helpful.
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J
Rating: 4 out of 5
Very good
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P
Rating: 5 out of 5
Serious site with delivery
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P
Rating: 5 out of 5
Product completely meets my expectations, delivered quickly, following an easy order, on a well-designed website, good contact with the seller, what more could you ask for?
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M
Rating: 5 out of 5
Very large selection
Quality products.
Good prices.
Fast service and delivery.
Impeccable.
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Quality products.
Good prices.
Fast service and delivery.
Impeccable.
C
Rating: 5 out of 5
Site already known and used. Perfect.
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C
Rating: 5 out of 5
Perfect
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P
Rating: 3 out of 5
Announced color beige while it is almost white.
Displayed size really very small.
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Displayed size really very small.
M
Rating: 5 out of 5
fast delivery and product as expected
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M
Rating: 3 out of 5
Delivery by Colissimo poorly tracked. The product is 2 sizes larger than the actual head circumference. Actual head circumference = 61, as a precaution I ordered size 60 ... I should have ordered size 59 for the cap to fit well.
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B
Rating: 5 out of 5
beautiful product, quality cotton, nice denim color. Bought a size down because it's an American brand. A bit tight though I need to go between sizes
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V
Rating: 5 out of 5
Serious and quality site!
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A
Rating: 5 out of 5
Perfect !! Thank you
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C
Rating: 5 out of 5
Very beautiful boater in a nice quality straw
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A
Rating: 5 out of 5
Serious
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M
Rating: 4 out of 5
The navigation on the site could use improvements but everything else is very satisfactory.
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L
Rating: 5 out of 5
As usual, no problem
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P
Rating: 5 out of 5
Hello arrived earlier than expected great
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S
Rating: 5 out of 5
Trustworthy company
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P
Rating: 5 out of 5
Very professional
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F
Rating: 1 out of 5
Colissimo, the post office and their pick-up points are not reliable. The package arrived on time but impossible to pick it up. Nothing works at Carrefour Market in Louhans! I am sorry for the Traclet company which seems serious to me. I don't know what to do now to recover this damn package despite my complaint to Colissimo, the Post Office. Incompetents.
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L
Rating: 4 out of 5
Good visibility on the collection
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S
Rating: 5 out of 5
Product conforms to the presentation on the site. Very fast shipping
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D
Rating: 5 out of 5
Direct phone contact after a payment difficulty by credit card, very good welcome, complete handling by the person on the phone, received my hat 72 hours later carefully packed in a box.
Very beautiful product.
I would say 'hat. !!!'
Thank you.
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Very beautiful product.
I would say 'hat. !!!'
Thank you.
C
Rating: 5 out of 5
Article of very good quality. I like it a lot, very happy. I highly recommend.
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M
Rating: 5 out of 5
Fedora hat received on time very beautiful
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S
Rating: 5 out of 5
Perfect product, delivery longer than promised ...
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G
Rating: 5 out of 5
Matches the description...
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V
Rating: 5 out of 5
Perfect from order to delivery.
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P
Rating: 5 out of 5
Simple, effective, fast.
Super quality.
No problem.
The best…
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Super quality.
No problem.
The best…
E
Rating: 5 out of 5
Great!
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A
Rating: 4 out of 5
Good detail of the products: origin, composition, size. Navigation on the website is very smooth.
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D
Rating: 5 out of 5
It was very easy to navigate in English and French
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B
Rating: 5 out of 5
Very easy to use site.
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J
Rating: 3 out of 5
Very fast delivery, the product seems to be of good quality but the packaging box is too small, the hat is deformed and looks like nothing, I am disappointed. I am not returning it because I need it and hope to be able to shape it properly. I don't think I will place another order on this site.
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J
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Okido
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B
Rating: 5 out of 5
top seller
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