Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 25/08/2015 à 06h25 following a purchase from 15/08/2015

Order met my expectations, great

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Acheteur Vérifié

Published on 24/08/2015 à 12h09 following a purchase from 08/08/2015

Impeccable service

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Acheteur Vérifié

Published on 23/08/2015 à 11h21 following a purchase from 09/08/2015

Practical and fast

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Acheteur Vérifié

Published on 22/08/2015 à 16h40 following a purchase from 13/08/2015

Fast shipping and very good follow-up.

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Acheteur Vérifié

Published on 22/08/2015 à 14h21 following a purchase from 14/08/2015

A little email to let me know that this product reserved for a long time was available would have been a plus. Clear site, precise descriptions, attentive staff.

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Acheteur Vérifié

Published on 22/08/2015 à 05h54 following a purchase from 13/08/2015

Thank you!

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Acheteur Vérifié

Published on 21/08/2015 à 22h32 following a purchase from 27/07/2015

Carefully packaged product.

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Acheteur Vérifié

Published on 21/08/2015 à 21h42 following a purchase from 07/08/2015

Good site with well-detailed products, however an error occurred in my order, I received a Joes Pignappa brown cap - Stetson ref 1990 instead of a Joes brown Stetson cap ref 340 (in leather with a perforated back part).
However, to avoid various formalities for a return, I decided to keep it since it suited me and I had hesitated with this one (being at the same price as the other at the time of purchase if my memory serves me right which is no longer the case today).
I think I will order again on this site because this cap remains a good product and the delivery was made quickly in careful packaging, only next time I will contact the store directly to be sure there are no errors in my order.
I hope to be able to give 5 stars to the site during my next order.

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Acheteur Vérifié

Published on 21/08/2015 à 19h45 following a purchase from 01/08/2015

Fast shipping, well-packaged product

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Acheteur Vérifié

Published on 21/08/2015 à 16h29 following a purchase from 12/08/2015

Quality service and product, fast delivery, I recommend

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Acheteur Vérifié

Published on 21/08/2015 à 10h01 following a purchase from 11/08/2015

Nothing to complain about, perfect!

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Acheteur Vérifié

Published on 21/08/2015 à 09h11 following a purchase from 28/07/2015

Perfect! Very responsive shop, friendly and efficient contacts
the items are of very good quality

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Acheteur Vérifié

Published on 21/08/2015 à 08h48 following a purchase from 12/08/2015

Fast and compliant delivery, I recommend

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Acheteur Vérifié

Published on 21/08/2015 à 07h35 following a purchase from 27/07/2015

Fast, efficient, responsive

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Acheteur Vérifié

Published on 20/08/2015 à 14h05 following a purchase from 11/08/2015

The expected service was provided. Thank you

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Acheteur Vérifié

Published on 20/08/2015 à 09h26 following a purchase from 12/08/2015

very practical

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Acheteur Vérifié

Published on 20/08/2015 à 09h22 following a purchase from 11/08/2015

Rich, varied, complete, unexpected.
Bravo!

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Acheteur Vérifié

Published on 20/08/2015 à 08h32 following a purchase from 11/08/2015

Quality and speed with a more than reasonable price.

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Acheteur Vérifié

Published on 20/08/2015 à 08h19 following a purchase from 12/08/2015

Very well documented, varied, precise, satisfying.

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Acheteur Vérifié

Published on 20/08/2015 à 08h18 following a purchase from 12/08/2015

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 20/08/2015 à 08h11 following a purchase from 11/08/2015

Perfect in every way.

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Acheteur Vérifié

Published on 19/08/2015 à 21h25 following a purchase from 10/08/2015

Deadline respected, important choice and well-sized package

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Acheteur Vérifié

Published on 19/08/2015 à 21h25 following a purchase from 10/08/2015

Very good
You can also call and get advice.

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Acheteur Vérifié

Published on 19/08/2015 à 17h35 following a purchase from 09/08/2015

professional and clear

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Acheteur Vérifié

Published on 19/08/2015 à 16h20 following a purchase from 05/08/2015

Very professional and trustworthy.

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Acheteur Vérifié

Published on 19/08/2015 à 13h53 following a purchase from 10/08/2015

Very good.

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Acheteur Vérifié

Published on 19/08/2015 à 11h50 following a purchase from 11/08/2015

Well-designed site, responsive customer service, received the order on time, well packaged.

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Acheteur Vérifié

Published on 19/08/2015 à 10h02 following a purchase from 10/08/2015

Impeccable order processing.

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Acheteur Vérifié

Published on 19/08/2015 à 09h54 following a purchase from 15/07/2015

excellent site

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Acheteur Vérifié

Published on 19/08/2015 à 09h51 following a purchase from 10/08/2015

Delivery is fast and careful, ordering on the site is easy, the prices are reasonable.

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Acheteur Vérifié

Published on 19/08/2015 à 08h31 following a purchase from 10/08/2015

the pork pie and the panama are impeccable.

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Acheteur Vérifié

Published on 18/08/2015 à 22h16 following a purchase from 06/08/2015

Searching is easy and quick.
The products are interesting. There is a wide variety of hats.
The hat package is good.

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Acheteur Vérifié

Published on 18/08/2015 à 21h08 following a purchase from 07/08/2015

VERY SATISFIED. SERIOUS SITE. I STRONGLY RECOMMEND IT.

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Acheteur Vérifié

Published on 18/08/2015 à 17h51 following a purchase from 20/07/2015

Very good.

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Acheteur Vérifié

Published on 18/08/2015 à 16h39 following a purchase from 09/08/2015

It's always a bit risky to buy a hat without trying it on, but here, everything is perfect: the information provided on the site corresponds exactly to what I ordered. Fast and careful shipping.

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Acheteur Vérifié

Published on 18/08/2015 à 16h14 following a purchase from 03/08/2015

Fast delivery and packaging suitable for the product.

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Acheteur Vérifié

Published on 18/08/2015 à 13h20 following a purchase from 08/08/2015

Serious company.

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Acheteur Vérifié

Published on 18/08/2015 à 11h58 following a purchase from 04/08/2015

a choice, a correct quality-price ratio, the delivery was not to the home (which is a shame) and one of the boxes was damaged during transport (without affecting the product).

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Acheteur Vérifié

Published on 18/08/2015 à 10h04 following a purchase from 08/08/2015

I find it difficult to understand the difference between the different hats

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Acheteur Vérifié

Published on 18/08/2015 à 09h56 following a purchase from 09/08/2015

Very pleasant site.

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