Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 21/07/2015 à 08h05 following a purchase from 11/07/2015

very fast! I recommend!

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Acheteur Vérifié

Published on 21/07/2015 à 07h28 following a purchase from 13/07/2015

Great selection, good quality, a very good service.

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Acheteur Vérifié

Published on 21/07/2015 à 07h23 following a purchase from 13/07/2015

good

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Acheteur Vérifié

Published on 21/07/2015 à 07h15 following a purchase from 11/07/2015

Very good

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Acheteur Vérifié

Published on 21/07/2015 à 06h23 following a purchase from 11/07/2015

Offers a wide variety, fast delivery and careful packaging.

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Acheteur Vérifié

Published on 20/07/2015 à 12h24 following a purchase from 08/07/2015

Fast shipping and product conforms to the order

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Acheteur Vérifié

Published on 20/07/2015 à 10h28 following a purchase from 10/07/2015

very good !!!

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Acheteur Vérifié

Published on 20/07/2015 à 09h11 following a purchase from 09/07/2015

Maybe add a zoom (macro) of the fabric of each hat to see the weaving. And try to find a way to better render the colors maybe by comparing them to a Pantone table (RAL: http://www.pats.ch/formulaire/unites/unites11.aspx). To be able to distinguish between anthracite gray and black.

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Acheteur Vérifié

Published on 19/07/2015 à 17h40 following a purchase from 09/07/2015

Very good service

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Acheteur Vérifié

Published on 19/07/2015 à 09h51 following a purchase from 04/07/2015

very good, fast shipping, reception too.

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Acheteur Vérifié

Published on 18/07/2015 à 22h24 following a purchase from 27/06/2015

Very good

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Acheteur Vérifié

Published on 18/07/2015 à 19h32 following a purchase from 10/07/2015

Simple, clear, you can easily find what you're looking for

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Acheteur Vérifié

Published on 18/07/2015 à 16h44 following a purchase from 07/07/2015

a lot of choice and diversity

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Acheteur Vérifié

Published on 18/07/2015 à 11h01 following a purchase from 08/07/2015

excellent transaction!!!

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Acheteur Vérifié

Published on 18/07/2015 à 10h57 following a purchase from 09/07/2015

Serious company

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Acheteur Vérifié

Published on 18/07/2015 à 10h03 following a purchase from 09/07/2015

easy order, a lot of choice, fast delivery

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Acheteur Vérifié

Published on 18/07/2015 à 09h22 following a purchase from 09/07/2015

Very fast delivery (4 days to the Netherlands)

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Acheteur Vérifié

Published on 18/07/2015 à 06h26 following a purchase from 10/07/2015

Fast and efficient

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Acheteur Vérifié

Published on 17/07/2015 à 10h34 following a purchase from 08/07/2015

Fast service, great choice, impeccable product quality. Traclet has become my official hat supplier!

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Acheteur Vérifié

Published on 17/07/2015 à 08h21 following a purchase from 03/07/2015

I recommend this site for the quality of its service

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Acheteur Vérifié

Published on 17/07/2015 à 06h56 following a purchase from 09/07/2015

Nothing to say Perfect

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Acheteur Vérifié

Published on 17/07/2015 à 05h03 following a purchase from 07/07/2015

An outstanding site with a large selection of many hats, of very diverse shapes and materials, from well-known and lesser-known brands, for women, men, and children. A must-visit site for anyone wanting to buy a hat online.

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Acheteur Vérifié

Published on 16/07/2015 à 19h37 following a purchase from 08/07/2015

Very good

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Acheteur Vérifié

Published on 16/07/2015 à 18h48 following a purchase from 03/07/2015

Very disappointed I was supposed to receive the hat in 3 weeks maximum I received it in 7 weeks. Living abroad I contacted them via their email address 3 times but I never got a response from them. I had to ask the person who was supposed to receive the hat (as a gift) to call the number indicated on the site. After 3 calls they finally said they would send the hat.
I didn't even get a commercial gesture or an apology...

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Acheteur Vérifié

Published on 16/07/2015 à 11h31 following a purchase from 07/07/2015

Very good The delivery is fast and the after-sales service is very efficient. I know where to find hats from now on.

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Acheteur Vérifié

Published on 16/07/2015 à 11h30 following a purchase from 05/07/2015

site specialized in hats, large selection

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Acheteur Vérifié

Published on 16/07/2015 à 10h32 following a purchase from 07/07/2015

Merchandise as described and received quickly

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Acheteur Vérifié

Published on 16/07/2015 à 10h00 following a purchase from 29/06/2015

very good service, and especially very good after-sales service

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Acheteur Vérifié

Published on 16/07/2015 à 09h26 following a purchase from 04/07/2015

of quality, well presented, made in France products, fast delivery

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Acheteur Vérifié

Published on 16/07/2015 à 09h25 following a purchase from 15/06/2015

my husband is super happy, I will order another one at the end of October because we have to move, best regards.

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Acheteur Vérifié

Published on 16/07/2015 à 08h52 following a purchase from 07/07/2015

very good

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Acheteur Vérifié

Published on 16/07/2015 à 08h23 following a purchase from 08/07/2015

Impeccable service

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Acheteur Vérifié

Published on 16/07/2015 à 07h33 following a purchase from 07/07/2015

Perfect

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Acheteur Vérifié

Published on 16/07/2015 à 07h11 following a purchase from 07/07/2015

Very well-made site, very nice selection, fast and efficient!

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Acheteur Vérifié

Published on 16/07/2015 à 06h05 following a purchase from 07/07/2015

Very good site

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Acheteur Vérifié

Published on 15/07/2015 à 23h22 following a purchase from 26/06/2015

Just the facts
My comment
Summary description Refund commitment shipping costs not honored
Your response
You indicate a refund with shipping costs
Under different visor
My comments
29/06 payment 37.95
11/07 credit 33.15
You call this a refund of shipping costs, we must not have the same values
Where does the description of the red color of the under visor appear
I call this bad faith!!

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Acheteur Vérifié

Published on 15/07/2015 à 20h18 following a purchase from 03/07/2015

nothing special to write

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Acheteur Vérifié

Published on 15/07/2015 à 19h51 following a purchase from 06/07/2015

nothing to say very good

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Acheteur Vérifié

Published on 15/07/2015 à 19h44 following a purchase from 04/07/2015

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 15/07/2015 à 18h31 following a purchase from 07/07/2015

Very good

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