Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2015
Reactive, the order is processed quickly, depending on availability of course.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2015
Super thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2015
Very fast delivery! Perfect packaging! Purchase very compliant with my expectations!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2015
Good site, fast and efficient delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2015
a small issue quickly identified and repaired
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2015
Delivery times a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2015
All good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2015
very good, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2015
Very good to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2015
Very good quality product. Perfect service and welcome.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2015
Very serious and quality company!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2015
Very good, very serious easy to navigate and comprehensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2015
wide choice of hats, I am very satisfied with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2015
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2015
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2015
Good site in general, but be careful with the advice you give on certain products.
See appreciation below
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2015
Everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2015
PERFECT! Thank you for your SPEED of shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2015
exemplary
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2015
Very good., don't change anything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2015
very good, fast service, good customer follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2015
The delivery was fast and careful, I encountered no particular problem. I would therefore recommend this site and I would use it again if necessary.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2015
A maximum of choice, and a very good quality/price ratio.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2015
It's a site that is quite easy to access and clear to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2015
very good, I recommend the house.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2015
Efficient and professional!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2015
In my opinion, certain models like the sailor caps, for example, are not well cut and fit either too large or too small compared to a size that does not change for me since I am bald... One cannot spend their time on package invoices and returns. Until now, I had not had any issues with Traclet and I used to go there willingly; now I hesitate. The black sailor cap that I bought recently is quite happy to meet my ears to stop its irresistible descent towards my eyes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2015
received very quickly, everything is perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2015
very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2015
Very serious company in every respect: site presentation, diversity of presented items, high-quality items, very fast and secure delivery, careful packaging and wrapping. Absolutely nothing to complain about. I give the TRACLET House all my trust and esteem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2015
Respect for products Good Quality Delivery times respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2015
serious
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2015
Very good when the product is in stock. Efficiency, speed, quality of packaging. However, if the product is not in stock, I doubt that the information on availability is effective, so I found myself forced to order the unavailable product in my size from a competing site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2015
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2015
easy-to-access site and diverse choices of product quality; I would recommend it to my circle!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2015
VERY BEAUTIFUL HAT BUT UNFORTUNATELY YOU RATE IT AS ONE SIZE BUT MY LITTLE GIRL OF 4 YEARS WHEN SHE WALKS WITH THE HAT, IT DOES NOT STAY ON HER HEAD!!!!! THIS IS A SHAME!!!! I would have bought a second one but I can't since there is a problem  receive my greetings JEAN LUC
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2015
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2015
Serious site, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2015
Nothing to complain about the service. Order delivered on time, responsive customer service.
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