Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2013
Very elaborate portal, kudos to the web designer, multiple choices of hats, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2013
Very good, clear and serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2013
Quality products, a bit more choice would be appreciated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2012
Very good professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2012
Very good professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2013
Pleasant site to browse
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2013
wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2013
for buying hats online this site is perfect.
large choice of products, very good quality-price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2013
super responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2013
A lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2013
Very good service, pleasant and very nice people on the phone. Very accessible and understandable (delivery problem).
The site is very well done, : varied product photos, explanation for measuring head size, well organized.
Very good overall service to the customer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2013
Choice on the offer side, quick shipping of the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2012
very well done site, well explained, ease in searches
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2012
ok wide choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2013
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2013
I am very happy with it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2013
very very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2013
correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2012
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2013
order taking + delivery time = 10/10
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2012
Great site and very fast shipping ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2013
Very good site, very fast as well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2013
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2013
OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2013
good site large selection of models. just missing a photo with a mannequin
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2013
very good, very friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2013
impeccable service received quickly after ordering
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2012
Everything is well described and the photos are clear, you can place your order very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2012
Clear site that is easy to navigate, information is concise and prices are visible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2013
excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2012
Well-made site, easy to find products. Just a pity to put photos and that the hats in the photo are not for sale.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2013
Very well-made site, many products and advice, at reasonable prices. Maybe lacking 3D views on product descriptions that we could move on 3 axes and larger zoom.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2013
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2013
Very good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2013
Well-stocked site, very good well-documented photos, easy to use, except for the credit card payment part, I had to try a few times fearing to make multiple payments. Fortunately, that was not the case, but this part of the site deserves to be reviewed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2012
Very good site, easy to access, wide choice of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2013
it's very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2013
Very good, fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2013
fast shipping.
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