Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
We warmly thank you for your positive feedback! We are delighted to learn that you like the article and that the delivery was quick. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
D
Daniel K.
Rating: 5 out of 5
following a purchase from 23/07/2026
thank you for sending the package, good reception and for a perfect summer hat
Translated reviews
Response from Chapellerie Traclet
Hello Daniel,
We warmly thank you for your positive feedback! We are delighted that you are satisfied with your summer hat and that the delivery went smoothly.
Best regards,
The Traclet Hat Team
D
Daniel C.
Rating: 5 out of 5
following a purchase from 18/04/2026
Quality products and serious tracking of your order's progress.
Translated reviews
Response from Chapellerie Traclet
Hello Daniel,
We sincerely thank you for your positive feedback! We are delighted that our products and the follow-up of your order met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
O
Olivier B.
Rating: 5 out of 5
following a purchase from 25/07/2026
Very satisfied with Chapellerie Traclet. Just a note on a CRAMBES hat that shrank, even though it was washed in cold water.
Translated reviews
Response from Chapellerie Traclet
Hello Olivier,
We sincerely thank you for your positive feedback and your trust in Chapellerie Traclet. We take note of your comment regarding the CRAMBES hat and we will make sure to take it into account to improve our service.
Best regards,
The Chapellerie Traclet team.
L
Laurent B.
Rating: 5 out of 5
following a purchase from 27/07/2026
Light and pleasant hat to wear. Fast shipping.
Translated reviews
Response from Chapellerie Traclet
Hello Laurent,
We sincerely thank you for your positive feedback! We are delighted to hear that you like the hat and that the delivery was quick. Your satisfaction is our priority, and we would be pleased to welcome you again to our store.
Best regards,
The Traclet Hat Shop Team.
G
Geoffrey M.
Rating: 5 out of 5
following a purchase from 25/07/2026
Exceeded my expectations.
Translated reviews
P
Paul G.
Rating: 5 out of 5
following a purchase from 25/07/2026
Very professional quality service.
Translated reviews
C
Claud J.
Rating: 5 out of 5
following a purchase from 11/07/2026
Very good quality cotton cap. Fast and careful shipping.
Translated reviews
F
Florian H.
Rating: 5 out of 5
following a purchase from 26/07/2026
Top-notch.
Translated reviews
E
Ellen M.
Rating: 5 out of 5
following a purchase from 25/07/2026
It arrived fast, it fits perfectly, it looks gorgeous, I love it.
Translated reviews
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 25/07/2026
Very good bucket hat, well finished.
Translated reviews
B
Bénédicte H. C.
Rating: 5 out of 5
following a purchase from 06/07/2026
Always super satisfied with my orders!
Translated reviews
J
Jacques S.
Rating: 5 out of 5
following a purchase from 26/07/2026
Interesting price, fast delivery, item matching the description.
Translated reviews
A
Alexandra M.
Rating: 5 out of 5
following a purchase from 20/07/2026
Responsive customer service and reachable by email. Nice item.
Translated reviews
N
Nicole T.
Rating: 5 out of 5
following a purchase from 15/07/2026
I am fully satisfied with the products received (cane tips) they are already installed on my walking cane and I am very happy to know that the risks of slipping are significantly reduced. I was starting to be afraid to go out.
Translated reviews
T
Thierry M.
Rating: 5 out of 5
following a purchase from 12/07/2026
Manufacturing and delivery are top-notch.
Translated reviews
E
Eric L.
Rating: 5 out of 5
following a purchase from 24/07/2026
Very good quality.
Translated reviews
M
Marc G.
Rating: 5 out of 5
following a purchase from 24/07/2026
Hat, nice and of good quality, I am happy with my purchase.
Translated reviews
L
Loic R.
Rating: 5 out of 5
following a purchase from 25/07/2026
Superb cap and fast shipping.
Translated reviews
P
Paul D.
Rating: 5 out of 5
following a purchase from 24/07/2026
Excellent service as always. Easy to track and delivery was quick.
Translated reviews
M
Mickael M.
Rating: 5 out of 5
following a purchase from 22/07/2026
Very fast shipping, pretty hat
Translated reviews
S
Sylvie D.
Rating: 4 out of 5
following a purchase from 21/06/2026
missing the cord to hold the hat, link that was represented in the photo, however the hat itself is of nice quality
Translated reviews
F
Frédéric M.
Rating: 5 out of 5
following a purchase from 23/07/2026
Good product, fast and secure delivery, thank you!
Translated reviews
C
Claude L.
Rating: 5 out of 5
following a purchase from 20/07/2026
So beautiful and very fast shipping. I recommend.
Translated reviews
S
Sophie Lucienne Ginette P.
Rating: 5 out of 5
following a purchase from 24/07/2026
Fast and careful shipping, excellent quality beret, delighted with my purchase.
Translated reviews
E
Estelle G.
Rating: 5 out of 5
following a purchase from 08/07/2026
Very nice hat, exactly like the photo on the site, shipping time respected, careful packaging. I am very satisfied. Thank you for the service provided and the quality of your products.
Translated reviews
S
Sylvie B.
Rating: 5 out of 5
following a purchase from 18/07/2026
very nice item and fast delivery
Translated reviews
J
Julien P.
Rating: 3 out of 5
following a purchase from 05/07/2026
The Stetson cap, I expected leather, not suede or nubuck, the hat has a slight defect on the alignment of the eyelets on the left, but surprised by the metallic insert to keep its shape and good leather as expected. Satisfied with my order overall, and see you later for another.
Translated reviews
L
Luc B.
Rating: 5 out of 5
following a purchase from 23/07/2026
Impeccable, very simple and easy!
Translated reviews
F
Franck L.
Rating: 5 out of 5
following a purchase from 02/07/2026
Good merchant site. The delivery is careful and the deadline is respected. The item seems to be of good quality (to see over time) for a reasonable price. If I have to recommend, it will be without hesitation.
Translated reviews
P
Patrick T.
Rating: 5 out of 5
following a purchase from 22/07/2026
Pretty cap in accordance with the description.
Translated reviews
D
Denis M.
Rating: 1 out of 5
following a purchase from 22/07/2026
I still haven't received the hat, it's been fifteen days since I ordered and paid for it, I am angry, I was told 24 to 48 hours for delivery and nothing.
Translated reviews
Response from Chapellerie Traclet
Hello Denis,
Thank you for your message and I completely understand your frustration regarding the delivery time of your order.
Indeed, the order was placed at 5 PM and it was sent the next day.
Ref. Request
260729085594
Package No.
6A07287541547
A complaint has even been made since.
Shipped Shipped 07/23/2026 6:04:16 PM
Payment made 07/22/2026 5:19:04 PM
We are doing everything possible to ensure quality service and I invite you to contact us directly so that we can examine your situation and provide you with a quick solution.
Best regards,
The Chapellerie Traclet team.
R
Roger A.
Rating: 5 out of 5
following a purchase from 01/07/2026
I would like to have assistance to validate the warranty on the Tilley website which is in English, I couldn't get the French form.
Translated reviews
D
Daniele S.
Rating: 5 out of 5
following a purchase from 04/07/2026
PACKAGE well received despite the delay, customer service is friendly and efficient.
Translated reviews
P
Paul-Philippe G.
Rating: 5 out of 5
following a purchase from 04/07/2026
Reactive and competent team.
Translated reviews
A
Agnes M.
Rating: 5 out of 5
following a purchase from 22/07/2026
Impeccable, I received the ordered item a day before the expected date. One complaint: that the composition of the items is not systematically specified.
Translated reviews
A
André P.
Rating: 5 out of 5
following a purchase from 22/07/2026
Very very satisfied with my purchase
Translated reviews
E
Emmanuel R.
Rating: 5 out of 5
following a purchase from 07/07/2026
Top, delivery on time, product exactly as indicated in every way.
Translated reviews
C
Christelle C.
Rating: 5 out of 5
following a purchase from 15/07/2026
An ultra-fast reception and care taken in the packaging. The hat is great! I highly recommend this site and will buy again if needed from Chapellerie Traclet.
Translated reviews
J
Jean-Michel P.
Rating: 5 out of 5
following a purchase from 21/07/2026
Fast service and very good packaging of the products.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français