Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2013
After contacting the site by phone, I was quickly called back. Great responsiveness and speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2013
Wide selection of products. Serious from order to delivery. Perfect packaging, delivery time respected. I recommend this site to all hat lovers or others
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2013
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2013
rather clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2013
It's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
Perfect!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2013
Site evaluation correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2012
The site is OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2013
Nothing to report regarding delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2013
The site indicates one size fits all while the product is offered in a specific size. Moreover, the ribbons are described as black, while they are blue. There are not enough photos on the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2013
easy, a lot of choices in color and size, successful classification.
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good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2013
Very well presented, clear and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2013
I only bought one item on this site so I can't give an informed opinion! sorry
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2012
Correct site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2013
very practical and easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/01/2013
It is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2013
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2012
Well-maintained site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2013
Very serious shop, fast delivery. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2013
beautiful presentation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2012
Clear and practical site, even for non-experts in hats like me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2013
everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2013
The best French site for hats. There is an enormous choice and for all tastes as long as you are looking for something to put on your head
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2013
very large selection of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2013
Very large selection. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2013
Clear and very wide range
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2013
clear and friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2013
very good 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2013
Easy to shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2013
You can order without worry. Direction of this establishment with a good commercial spirit and efficiency.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
ALL AS PER MY ORDER FOR THE BORSALINO
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2012
Well received well packaged. 5th order on the site nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2013
OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2013
Complete and easy to use site, however my disappointment with one of the 2 products is related to the lack of representation of the products in context: that is to say on a real head
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2013
Great appreciated choice.
Not always easy to visualize the models worn
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2013
May 4
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2013
VERY GOOD
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2013
The site needs to be updated more often and maybe also change the overall presentation.
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