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Rating: 5 out of 5
Super nothing to report
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersP
Rating: 4 out of 5
Very suitable navigation on the site.
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O
Rating: 5 out of 5
Order compliant, delivered quickly. The cap is very stylish! However, it still lacks a photo with the cap worn on the Traclet site.
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L
Rating: 5 out of 5
compliant with the order
good quality
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good quality
R
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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S
Rating: 5 out of 5
Hat even more beautiful than in the photo. Perfect size (although it is in T.U);
Very nice quality of material.
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Very nice quality of material.
L
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Everything was perfect. Thank you!
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A
Rating: 5 out of 5
Despite the announced long delivery times, my order arrived very quickly, the hat is of impeccable quality
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F
Rating: 5 out of 5
Order received quickly
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T
Rating: 5 out of 5
The navigation is clear, we have a lot of filters which is appreciated.
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T
Rating: 5 out of 5
Everything is perfect, I couldn't say better...
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N
Rating: 5 out of 5
Very good, nothing to say
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M
Rating: 5 out of 5
I appreciated the quality of the packaging
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J
Rating: 1 out of 5
NOT SATISFIED WITH THE ORDER? NOT SATISFIED WITH THE COLOR AND CUSTOMER SERVICE.
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Response from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that you are not satisfied with your order and the color of the product.
You ordered a long visor navy cap, which you chose to change before shipping.
We have done this correctly, with the new reference requested.
What more can we do to satisfy you?
THANK YOU for your feedback as we do our best.
Remaining at your disposal
Best regards,
Traclet Sebastien
We are sincerely sorry to learn that you are not satisfied with your order and the color of the product.
You ordered a long visor navy cap, which you chose to change before shipping.
We have done this correctly, with the new reference requested.
What more can we do to satisfy you?
THANK YOU for your feedback as we do our best.
Remaining at your disposal
Best regards,
Traclet Sebastien
Y
Rating: 5 out of 5
Excellent site
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P
Rating: 5 out of 5
Very satisfied with the product and delivery times
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A
Rating: 3 out of 5
No information to the customer if the product is out of stock
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Y
Rating: 5 out of 5
Very good, a lot of choices, very fast delivery, quality of products is pure happiness
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J
Rating: 3 out of 5
The size of the hat is not right, too small by one size.
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N
Rating: 3 out of 5
Very good products and very well finished
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M
Rating: 5 out of 5
Easy to use site
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C
Rating: 5 out of 5
Having a size filter would be a plus
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Y
Rating: 4 out of 5
Easy to find the product
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C
Rating: 5 out of 5
The item was well described, including regarding the size. A photo of the inside of the hat would be a plus to give an overview of its finish.
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J
Rating: 5 out of 5
Product meets expectations and fast delivery.
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Y
Rating: 5 out of 5
Very happy with the quality of the products
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P
Rating: 5 out of 5
The site is perfect. It is easy to choose and order
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L
Rating: 5 out of 5
Top-notch in every way
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P
Rating: 5 out of 5
Easy search for items and fast shipping
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C
Rating: 5 out of 5
Deadline respected, very good quality.
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R
Rating: 5 out of 5
very readable
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P
Rating: 4 out of 5
-
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J
Rating: 5 out of 5
Serious site, a lot of choices. Ultra-fast delivery. Perfect
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M
Rating: 5 out of 5
Well-informed site, detailed. Important choice well distributed by destination. The proposed material is of quality. To recommend.
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N
Rating: 5 out of 5
Everything is perfect
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D
Rating: 5 out of 5
Perfect, good size, clean hat but very well packaged!
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D
Rating: 5 out of 5
It's not easy to order a hat without trying it on, but the return service is efficient if needed. I am a customer of several hats and I am delighted to find my happiness
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D
Rating: 5 out of 5
Well-made site, easy to place an order, effective order tracking, very careful delivery.
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I
Rating: 5 out of 5
I am very satisfied with the received product which corresponds perfectly to the one described.
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