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Rating: 5 out of 5
Beautiful and quality item.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
I received the collar and upon opening the box I saw the hat, it is wonderful with this color, it's a good choice I made with Traclet. Thank you.
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D
Rating: 5 out of 5
Good contact, beautiful product. Very happy.
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J
Rating: 4 out of 5
Nice hat, but not at all malleable, too bad! You can't shape it as you wish...
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V
Rating: 5 out of 5
Very beautiful product.
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P
Rating: 5 out of 5
Very serious company, order processing is very fast, items are very well packaged.
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P
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Excellent quality, fast delivery. The advice and information given over the phone are complete and clear .... I highly recommend. Only downside.... colissimo delivery..... some providers take little care of the packages, but fortunately only the packaging was damaged.
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S
Rating: 5 out of 5
Always very good for ordering and delivery.
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F
Rating: 5 out of 5
Fast and careful shipping.
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M
Rating: 5 out of 5
Everything was very easy: searching for the product, navigating the site for product selection, ordering and payment. Delivery was fast and on the scheduled date. I am completely satisfied.
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A
Rating: 5 out of 5
Super serious, compliant and fast!
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J
Rating: 5 out of 5
Perfect. Nothing to add.
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B
Rating: 5 out of 5
Thank you Traclet.
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J
Rating: 5 out of 5
Very good.
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F
Rating: 5 out of 5
3rd purchase and still very satisfied.
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C
Rating: 3 out of 5
I ordered a hat, which was available at the time of the order. However, it was quickly noted as 'out of stock'. When I requested a refund after more than a month and still out of stock, I was delivered within 48 hours. The hat is very beautiful and of very nice quality! This made the experience ultimately satisfactory.
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V
Rating: 5 out of 5
Beautiful site, everything is perfect.
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A
Rating: 5 out of 5
From start to finish everything went very well, the hat arrived very well packaged faster than expected and is of good quality, I recommend.
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P
Rating: 4 out of 5
The hat is as I ordered but it was delivered much later than anticipated and only after I had sent them an inquiry about when it would be delivered.
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S
Rating: 5 out of 5
Fast delivery, product carefully packaged, the hat fits perfectly and is exactly as described.
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G
Rating: 5 out of 5
Very good brand, always satisfied.
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C
Rating: 5 out of 5
Beautiful choice on the site, functional, welcoming, transparent, good guide on sizes. Impeccable delivery, well packaged, fast, good communication. High quality product, completely in line with the description. I recommend 200%!!
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D
Rating: 5 out of 5
Very beautiful product.
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Y
Rating: 5 out of 5
Very satisfied, super responsive: ordered on Thursday, delivered on Saturday noon! Bravo and thank you :)
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A
Rating: 5 out of 5
Fast delivery and compliant product!
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N
Rating: 5 out of 5
Large choice. Product conforms to the proposed photos. Good quality upon receipt. No disappointment.
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H
Rating: 5 out of 5
It was perfect.
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S
Rating: 5 out of 5
Fast service. Quality merchandise.
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J
Rating: 5 out of 5
super happy with my first purchase
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D
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
The cap corresponds well to the description, very nice product
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S
Rating: 5 out of 5
Fast delivery and item conforms thanks to the valuable information present on the site
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S
Rating: 4 out of 5
I received the cap which looks very good but it's a gift so we'll see if it fits in the long term.
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C
Rating: 5 out of 5
Very nice hat
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H
Rating: 5 out of 5
Meets expectations
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M
Rating: 4 out of 5
Speed of delivery and excellent communication about the shipment of the package.
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S
Rating: 5 out of 5
Fast delivery, good communication from the seller.
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D
Rating: 5 out of 5
Very good, the site is functional. The prices are correct. My order for the Auckland traveller hat, cotton, color Khaki & hazelnut, perfect, the colors are discreet. Now let's see over time how it will evolve, in terms of hold and shade. For now, I validate. The delivery went very well.
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O
Rating: 5 out of 5
Purchase conforms, very good quality
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