Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 06/07/2019 à 07h51 following a purchase from 28/06/2019

Order received quickly, well done.

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Acheteur Vérifié

Published on 06/07/2019 à 07h18 following a purchase from 28/06/2019

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Acheteur Vérifié

Published on 04/07/2019 à 23h55 following a purchase from 22/06/2019

Good

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Acheteur Vérifié

Published on 04/07/2019 à 17h20 following a purchase from 26/06/2019

Lack of certain information, see below.

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Acheteur Vérifié

Published on 03/07/2019 à 13h22 following a purchase from 26/06/2019

Top-notch super product.

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Acheteur Vérifié

Published on 03/07/2019 à 13h15 following a purchase from 25/06/2019

product well compliant

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Acheteur Vérifié

Published on 03/07/2019 à 07h41 following a purchase from 22/06/2019

good

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Acheteur Vérifié

Published on 03/07/2019 à 07h29 following a purchase from 24/06/2019

too bad the products are not more lined for better sun protection, when you really need to be protected due to an illness

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Acheteur Vérifié

Published on 02/07/2019 à 21h39 following a purchase from 13/06/2019

Good

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Acheteur Vérifié

Published on 02/07/2019 à 16h27 following a purchase from 16/06/2019

Good

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Acheteur Vérifié

Published on 02/07/2019 à 12h57 following a purchase from 24/06/2019

Very good

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Acheteur Vérifié

Published on 02/07/2019 à 08h59 following a purchase from 06/06/2019

I finally received the hat but not the head-reducing bands.

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Acheteur Vérifié

Published on 01/07/2019 à 14h51 following a purchase from 22/06/2019

Excellent, as described on the site

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Acheteur Vérifié

Published on 01/07/2019 à 14h22 following a purchase from 21/06/2019

Very good and very nice site

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Acheteur Vérifié

Published on 01/07/2019 à 14h10 following a purchase from 13/06/2019

very good site

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Acheteur Vérifié

Published on 01/07/2019 à 13h52 following a purchase from 21/06/2019

Hat as described, nice item

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Acheteur Vérifié

Published on 01/07/2019 à 13h40 following a purchase from 23/06/2019

Very good!

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Acheteur Vérifié

Published on 01/07/2019 à 13h14 following a purchase from 23/06/2019

site ok

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Acheteur Vérifié

Published on 01/07/2019 à 13h12 following a purchase from 22/06/2019

Satisfied with my purchase

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Acheteur Vérifié

Published on 01/07/2019 à 10h59 following a purchase from 07/06/2019

High-quality hats. Stock availability is very limited. Delivery does not meet the elitist ambitions of the site: poor quality recycled cardboard, etc.

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Acheteur Vérifié

Published on 30/06/2019 à 10h07 following a purchase from 16/06/2019

meets my expectations except the transport box which has a really horrible smell, had to deodorize the hat

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Acheteur Vérifié

Published on 27/06/2019 à 15h26 following a purchase from 19/06/2019

Too bad the hat is made in Italy and not in France.

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Acheteur Vérifié

Published on 27/06/2019 à 14h27 following a purchase from 19/06/2019

Difficult to sort between men's hats and women's hats!

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Acheteur Vérifié

Published on 26/06/2019 à 17h20 following a purchase from 07/06/2019

Hello, just a lack of communication regarding delivery times on an order from 7/06 reviewed on 21/06. You have to go fishing for information. Otherwise, nothing to say, I would recommend. Best regards.

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Acheteur Vérifié

Published on 26/06/2019 à 14h22 following a purchase from 17/06/2019

The hat arrived well, well packaged, not damaged...

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Acheteur Vérifié

Published on 26/06/2019 à 13h49 following a purchase from 17/06/2019

Correct site, difficulty in appreciating the colors of the hats

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Acheteur Vérifié

Published on 26/06/2019 à 13h08 following a purchase from 18/06/2019

Good

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Acheteur Vérifié

Published on 24/06/2019 à 23h04 following a purchase from 16/06/2019

Good but the sizes are not exactly the same and it would be worth warning beforehand.

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Acheteur Vérifié

Published on 24/06/2019 à 14h56 following a purchase from 15/06/2019

Well-made site, nothing to report

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Acheteur Vérifié

Published on 24/06/2019 à 13h21 following a purchase from 15/06/2019

Clear site with a large selection.

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Acheteur Vérifié

Published on 24/06/2019 à 13h12 following a purchase from 05/06/2019

Average.

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Acheteur Vérifié

Published on 22/06/2019 à 08h05 following a purchase from 13/06/2019

very competent supplier

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Acheteur Vérifié

Published on 21/06/2019 à 13h53 following a purchase from 13/06/2019

Average site.

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Response from Chapellerie Traclet Published on 26/06/2019

Hello, sorry but we did not receive your email. For this Herman model, we will only have it in July. Otherwise, we already have these models in stock: https://www.chapellerie-traclet.com/fr/chapeau-trilby/5426-chapeau-trilby-blue-lagoon-.html#/taille-56_cm https://www.chapellerie-traclet.com/fr/chapeaux-printemps-ete/9390-chapeau-trilby-campanie-paille-papier-beige-bleu-traclet-.html#/taille-taille_unique Best regards, Traclet.

Acheteur Vérifié

Published on 21/06/2019 à 13h38 following a purchase from 13/06/2019

Everything went well until delivery

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Acheteur Vérifié

Published on 21/06/2019 à 11h27 following a purchase from 22/05/2019

product meets my expectations (beautiful craftsmanship, good quality materials) I am happy with your service and the manufacturing and delivery times ......

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Acheteur Vérifié

Published on 20/06/2019 à 20h12 following a purchase from 09/06/2019

Lots of choices and presentation on interesting people

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Acheteur Vérifié

Published on 20/06/2019 à 19h14 following a purchase from 12/06/2019

Good product choice, fast delivery, very efficient.

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Acheteur Vérifié

Published on 19/06/2019 à 21h45 following a purchase from 09/06/2019

practical

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Acheteur Vérifié

Published on 19/06/2019 à 20h12 following a purchase from 12/05/2019

Company that seems serious but not very responsive (1 month wait for a delivery scheduled in 2 weeks) however the item is in accordance with the description.

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Acheteur Vérifié

Published on 19/06/2019 à 11h19 following a purchase from 31/05/2019

Not enough information regarding delivery time but otherwise very responsive!

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