Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 21/06/2017 à 19h12 following a purchase from 30/05/2017

Interesting site presenting a good sample of products. Delivery a bit complicated nonetheless, by appointment.

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Acheteur Vérifié

Published on 21/06/2017 à 15h22 following a purchase from 10/06/2017

Clear site, lacks reviews before buying

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Acheteur Vérifié

Published on 21/06/2017 à 07h46 following a purchase from 12/06/2017

matches the order

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Acheteur Vérifié

Published on 20/06/2017 à 14h09 following a purchase from 10/06/2017

Good products, well packaged and delivery ok

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Acheteur Vérifié

Published on 20/06/2017 à 13h38 following a purchase from 09/06/2017

MEDIOCRE AT BEST

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Acheteur Vérifié

Published on 20/06/2017 à 13h07 following a purchase from 10/06/2017

Dear

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Acheteur Vérifié

Published on 18/06/2017 à 15h52 following a purchase from 07/06/2017

Functional and well thought out site.

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Acheteur Vérifié

Published on 18/06/2017 à 08h53 following a purchase from 09/06/2017

Good

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Acheteur Vérifié

Published on 16/06/2017 à 18h27 following a purchase from 07/06/2017

Very accommodating and attentive to the customer! Too bad some products come from China! I thought it was made in France

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Acheteur Vérifié

Published on 14/06/2017 à 14h25 following a purchase from 04/06/2017

An email sent 5 minutes after my order, asking for a correction, has not been read! I find that unfortunate!

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Response from Chapellerie Traclet Published on 15/06/2017

Hello
Yes, it's an error on my part, I didn't have time to manage both the flow of emails and orders.
If the size is not suitable, we will cover the shipping costs.
Please excuse me for this mistake.
Best regards
Traclet

Acheteur Vérifié

Published on 14/06/2017 à 13h07 following a purchase from 03/06/2017

Nothing to say!

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Acheteur Vérifié

Published on 14/06/2017 à 12h52 following a purchase from 03/06/2017

no review

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Acheteur Vérifié

Published on 12/06/2017 à 21h19 following a purchase from 12/05/2017

Long delay

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Acheteur Vérifié

Published on 10/06/2017 à 12h51 following a purchase from 29/05/2017

Interesting

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Acheteur Vérifié

Published on 09/06/2017 à 22h10 following a purchase from 23/05/2017

just delivery 48h I don't think so, and the order tracking leaves much to be desired

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Acheteur Vérifié

Published on 09/06/2017 à 10h52 following a purchase from 28/05/2017

Clear the only remark sometimes need photo on model to imagine on mine

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Acheteur Vérifié

Published on 09/06/2017 à 10h00 following a purchase from 29/05/2017

A lot of choices. Serious. Simple. Quality and good delivery service.

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Acheteur Vérifié

Published on 08/06/2017 à 14h43 following a purchase from 08/05/2017

Delivery time too long.

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Acheteur Vérifié

Published on 06/06/2017 à 22h38 following a purchase from 25/05/2017

The site is good and easy to use but I find your delivery costs too high.

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Acheteur Vérifié

Published on 06/06/2017 à 18h59 following a purchase from 26/05/2017

good

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Acheteur Vérifié

Published on 06/06/2017 à 13h07 following a purchase from 28/05/2017

Shipping more expensive than the ordered product (€4 for a €0.40 cork band) unfortunate!

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Acheteur Vérifié

Published on 04/06/2017 à 08h28 following a purchase from 25/05/2017

serious

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Acheteur Vérifié

Published on 03/06/2017 à 23h06 following a purchase from 24/05/2017

well-stocked site, accompanied by good service and advice.

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Acheteur Vérifié

Published on 31/05/2017 à 14h29 following a purchase from 22/05/2017

very complete and clear

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Acheteur Vérifié

Published on 31/05/2017 à 13h34 following a purchase from 17/05/2017

Site not badly done

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Acheteur Vérifié

Published on 30/05/2017 à 13h03 following a purchase from 22/05/2017

Good

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Acheteur Vérifié

Published on 26/05/2017 à 12h34 following a purchase from 17/05/2017

A lot of choices. The site is well done.

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Acheteur Vérifié

Published on 25/05/2017 à 14h30 following a purchase from 16/05/2017

provided site

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Acheteur Vérifié

Published on 25/05/2017 à 13h44 following a purchase from 16/05/2017

Respect for the announced delivery deadlines,

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Acheteur Vérifié

Published on 23/05/2017 à 13h07 following a purchase from 12/05/2017

Correct and simple

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Acheteur Vérifié

Published on 23/05/2017 à 12h53 following a purchase from 11/05/2017

Very fast and very good quality, thank you very much. ;)

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Acheteur Vérifié

Published on 20/05/2017 à 19h38 following a purchase from 10/05/2017

No major problems. Except for a small annoyance: one of the products was out of stock for a very very very long time, and now announced: only in two weeks. Enough to lose patience

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Acheteur Vérifié

Published on 20/05/2017 à 16h41 following a purchase from 10/05/2017

very clear site and with original products

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Acheteur Vérifié

Published on 20/05/2017 à 16h35 following a purchase from 11/05/2017

Good site

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Acheteur Vérifié

Published on 20/05/2017 à 13h27 following a purchase from 30/04/2017

Choice, clarity, price + The order tracking (shipping) can be improved

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Acheteur Vérifié

Published on 19/05/2017 à 18h23 following a purchase from 10/05/2017

good

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Acheteur Vérifié

Published on 18/05/2017 à 23h50 following a purchase from 10/05/2017

very nice quality, as described. fast delivery, well packaged. size a bit large, head circumference 60cm, I should have taken 59cm...

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Acheteur Vérifié

Published on 18/05/2017 à 20h18 following a purchase from 09/05/2017

Good

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Acheteur Vérifié

Published on 18/05/2017 à 19h07 following a purchase from 05/05/2017

Stocks

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Response from Chapellerie Traclet Published on 19/05/2017

Hello
Can you tell us what you mean by stock?
Best regards
Traclet

Acheteur Vérifié

Published on 18/05/2017 à 14h43 following a purchase from 19/04/2017

Shipping service not responsive.

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