Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
A lot of choices at reasonable prices. However, the packages are disproportionate compared to the size of the received product. Not eco-friendly or economical. Too bad, best regards Alain
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2017
Hello, Thank you for sending me a package for the next season, best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2017
Fast delivery and quality headgear. Very good brand, efficient site and wide choice!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2017
There are quite a few choices, some descriptions are well detailed. Too bad we can't combine filters, for example UV hats and Women or Men.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/05/2017
It's not very convincing in the hat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2017
As expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2017
Delivery on time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/04/2017
Initial communication about the progress of the order was quite long... Completely correct afterwards...
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Response from Chapellerie Traclet
Hello
Sorry but the beret is indeed in brown color (For us, the Traclet hat shop and for the Torpedo house) the delivered model is not in black leather.
It's true that it's dark but if you put it next to a black fabric you will see that it is indeed brown.
Best regards
Traclet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
no comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2017
Very well-made site and quality hats; small downside on the return policy, no pre-printed return labels and return shipping costs are at our expense.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2017
Good, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2017
Difficult to obtain the product. Unavailable for a long time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2017
The delivered size was not the one ordered, but the responsiveness was good and the replacement was quick. Correct packaging and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2017
Excellent service, and very fast. The only downside is that the site indicates references that are no longer in stock without us seeing it immediately.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2017
good product description
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2017
not precise enough
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Response from Chapellerie Traclet
Hello
Please let us know what is not precise enough, here is the product description below:
The authentic beret by Laulhère black
Classic beret for men and women of all ages with a head circumference for this reference.
This beret is made in France from 100% pure virgin wool, it is the classic to have in any wardrobe!
The beret is therefore made of black Merino wool manufactured by LAULHÈRE, which has received the label Living Heritage Company - Origin France Guaranteed.
This magnificent beret will make many talk around you! Made 100% from pure merino wool, this beret will keep your head warm stylishly during the coldest months!
The Basque beret made of merino sheep wool; very pleasant to wear. A sober and timeless headgear.
About the authentic Basque beret Laulhère
Plate size: 28 cm
Size - Head circumference: 54 to 60 cm
Beret composition: 100% wool
Made in France in Oloron Sainte Marie
Black lining with badge
Beret delivered in its cardboard box
Color: black but also available in navy, red, green ....
Brand Laulhere
Laulhère was founded in 1840 at the foot of the Pyrenees; near Pau in the municipality of Oloron Sainte-Marie which at the height of its glory boasted a dozen beret manufacturers. Currently, three are still open; the region is recognized as the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2017
A huge choice but way too many references out of stock!!!! real management problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2017
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2017
site rather easy to access.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2017
With free shipping, it would have been perfect!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2017
not precise enough between women's and men's items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2017
Not great for mobiles
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2017
Some choice ... Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2017
Good, but delivery a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2017
No problem. Fast delivery.
Compliant with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2017
Very good.
Sometimes lacks information on the origin of the hats as well as on the manufacturing method.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2017
Well streamlined
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2017
SATISFIED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2017
I AM WELL SERVED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2017
Clear and ergonomic
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2017
very good site I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2017
practical and pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2017
very good, reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2017
item compliant fast delivery and complete satisfaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2017
kfugiapfpac efe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2017
Responsive and practical site. However, it would be useful to see what a hat looks like on a real person's head because on a simple silhouette it's hard to get an idea
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2017
very good; huge choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2017
Fast delivery and in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2017
Very good choice
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