Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 11/01/2017 à 19h14 following a purchase from 02/01/2017

I easily found the product I was looking for and the order was very easy to place.

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Acheteur Vérifié

Published on 11/01/2017 à 16h16 following a purchase from 02/01/2017

GOOD

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Acheteur Vérifié

Published on 11/01/2017 à 14h32 following a purchase from 03/01/2017

already known for several years

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Acheteur Vérifié

Published on 11/01/2017 à 13h03 following a purchase from 03/01/2017

clear and easy to use nothing to say

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Acheteur Vérifié

Published on 10/01/2017 à 13h00 following a purchase from 01/01/2017

Package opened during transport, improve the packaging, box not suitable for this transport.

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Acheteur Vérifié

Published on 09/01/2017 à 01h05 following a purchase from 09/12/2016

very good

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Acheteur Vérifié

Published on 07/01/2017 à 20h20 following a purchase from 09/09/2016

Refund processed well, thank you. Happy that everything is back in order, I will continue to order my hats from your site..Gérard laxenaire

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Acheteur Vérifié

Published on 07/01/2017 à 12h17 following a purchase from 26/12/2016

great

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Acheteur Vérifié

Published on 07/01/2017 à 10h37 following a purchase from 02/12/2016

lack of follow-up on the order's progress

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Acheteur Vérifié

Published on 06/01/2017 à 10h08 following a purchase from 22/12/2016

very good site matching my expectations.

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Acheteur Vérifié

Published on 05/01/2017 à 23h44 following a purchase from 14/12/2016

a bit complicated to navigate the site

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Acheteur Vérifié

Published on 05/01/2017 à 20h21 following a purchase from 27/12/2016

Very fast shipping and satisfied

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Acheteur Vérifié

Published on 04/01/2017 à 17h07 following a purchase from 16/12/2016

15 days delivery time

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Acheteur Vérifié

Published on 04/01/2017 à 15h48 following a purchase from 20/12/2016

I won't say anything around me

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Acheteur Vérifié

Published on 04/01/2017 à 15h17 following a purchase from 10/12/2016

good

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Acheteur Vérifié

Published on 04/01/2017 à 13h41 following a purchase from 26/12/2016

First image of the hat does not match the item sent

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Acheteur Vérifié

Published on 04/01/2017 à 13h14 following a purchase from 07/11/2016

The site is correct and the products are well described

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Acheteur Vérifié

Published on 04/01/2017 à 13h00 following a purchase from 26/12/2016

Very good thank you

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Acheteur Vérifié

Published on 04/01/2017 à 09h15 following a purchase from 26/12/2016

site 'as it should be' nothing exceptional.

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Acheteur Vérifié

Published on 03/01/2017 à 18h42 following a purchase from 26/12/2016

the size is not always accurate. I have to make adjustments to keep it in case of wind.

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Acheteur Vérifié

Published on 03/01/2017 à 16h27 following a purchase from 23/12/2016

in accordance with my order

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Acheteur Vérifié

Published on 03/01/2017 à 14h01 following a purchase from 14/12/2016

The filters for choosing hats do not follow when changing pages (clicking on the next tab). Very difficult to make a choice
However, good technical details and for the photos

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Acheteur Vérifié

Published on 03/01/2017 à 13h46 following a purchase from 23/12/2016

Very good

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Acheteur Vérifié

Published on 03/01/2017 à 13h18 following a purchase from 24/12/2016

Thank you for notifying me of the new availability of the product

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Acheteur Vérifié

Published on 03/01/2017 à 12h49 following a purchase from 18/12/2016

Very clear, and easy to navigate

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Acheteur Vérifié

Published on 03/01/2017 à 12h33 following a purchase from 25/12/2016

Good quality

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Acheteur Vérifié

Published on 03/01/2017 à 10h17 following a purchase from 22/12/2016

Very professional site, very fast shipping despite the holiday period.

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Acheteur Vérifié

Published on 02/01/2017 à 12h10 following a purchase from 20/11/2016

The product is good, but the delivery leaves much to be desired, I had to contact twice and fortunately I was delivered just before Christmas for an order placed 1 month before (and again Traclet had sent me a link specifying that the product was available).

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Acheteur Vérifié

Published on 02/01/2017 à 10h08 following a purchase from 11/12/2016

General presentation correct

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Acheteur Vérifié

Published on 02/01/2017 à 08h07 following a purchase from 21/12/2016

Delivery time and quality of service good

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Acheteur Vérifié

Published on 30/12/2016 à 21h56 following a purchase from 20/12/2016

Correct

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Acheteur Vérifié

Published on 30/12/2016 à 19h59 following a purchase from 22/12/2016

Fast delivery and good product.

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Acheteur Vérifié

Published on 30/12/2016 à 15h38 following a purchase from 16/12/2016

Correct

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Acheteur Vérifié

Published on 30/12/2016 à 15h06 following a purchase from 22/12/2016

Well designed

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Acheteur Vérifié

Published on 30/12/2016 à 14h18 following a purchase from 19/12/2016

Very complete. However, the emails following a registration show the password in plain text which does not inspire confidence in the security of the data...

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Acheteur Vérifié

Published on 30/12/2016 à 12h43 following a purchase from 22/12/2016

Nothing to report

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Acheteur Vérifié

Published on 29/12/2016 à 18h54 following a purchase from 17/12/2016

Good choice of products.

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Acheteur Vérifié

Published on 29/12/2016 à 17h56 following a purchase from 20/12/2016

No feedback communicated for the moment

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Acheteur Vérifié

Published on 29/12/2016 à 16h48 following a purchase from 14/12/2016

All good. Good delivery, good return and quick refund.

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Acheteur Vérifié

Published on 29/12/2016 à 14h20 following a purchase from 20/12/2016

Product meets my expectations

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