Customer reviews of Chapellerie Traclet

OK, no problem

Very good choice at accessible prices. Too bad shipping is not free for orders over 100 euros. Excellent quality.

Good, but many references unavailable depending on size, color, etc...

Ordered on January 27 in the smallest size possible (and yes I have a small head) so necessarily not in stock, I finally received it in mid-March. Very attentive and responsive seller, we were able to communicate via messenger (Facebook) for the follow-up of the restocking during all this waiting time. In the end, a cowhide hat, border type, straight from Australia which is just superb! Package perfectly wrapped and protected, the hat suffered no damage! Good hat shop that I recommend, you just have to be patient when ordering a small size because the standards in hats are necessarily more available than others but the site has plenty of options so you always find what you want!

Too few small size hats. I set an email alert on the Shannon model size 53 over a year ago, still no news.

Hat delivered with more than a month delay - terrible communication - impossible to refund

Too slow to display.

Satisfactory navigation, correct delivery time. Packaging VERY GOOD

Product available on the site but physically not available.

Nothing to complain about, there is a wide choice and at all prices, happy to have found what I was looking for.

Very very disappointed!

Miki Breton Black Linen is 100% cotton on the label..

Hat a little too large for the intended size, but very good quality

I hesitated about the product I had just ordered, thinking it was not available, due to a price difference indicated online, but it was indeed the one I had purchased.

Satisfied customer,

My order arrived, after a product shortage, the issue is the practically non-existent communication unfortunately to indicate a date even approximately for delivery.

The cane is very good except that it has some scratches that have been filled with paint of a different appearance

Great choice of hats and especially original ones. Top

Very good

Product conforms and is nice.
Lack of information on delivery and long delays

No negative comments

It's a very nice product, only the delivered hat does not exactly match the photos of the ad for a Trilby Radcliff ref. 2428 (4 photos show a slanted straight brim at the front which is not the case here). I am even more disappointed as I have been wearing a hat of this type for 5 years.

The received item does not match the photo

good navigation

Wide choice and possibility of made in France

Delivery time too long. Customs fees CHF 25.70 extra

Still not received

Very poor quality item, 2 months delay, terrible finish, I do not recommend this item, nor the seller who claims 15 days to 1 month delivery, when it is false

My head circumference is 56. I took a size between 55 and 57. Just a tiny bit small.

Hello,
from ordering on the site to delivery by Colissimo, it's flawless.
The only disappointing element: the edge of the hat is not made of fabric but 'plastic'.
Best regards

Fast delivery of the order.
Cap is fine but Chinese finish...

Item conforms

Products are often no longer available

Order well processed, good products but the package arrived completely 'exploded' and had to be repackaged by the carrier... too bad

matches the photo

good

Restocking time a bit long but perfect product

Product conforms, at a completely acceptable price, just a slight delay of one day more compared to the expected date, a problem that may come from Traclet or Colissimo ...

Torn packaging (probably by the post office)

A delivery error caused me to receive the package two weeks later. I realized it myself. Upon receipt, the item was well packaged and matched its description. When I sent messages, there were quick responses.