Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
hello thank you for your message. What size do you need that we have more? best regards Traclet sebastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Very nice hat, good value for money, fast shipping but unfortunately a small hole between the braids. I would have liked to give 4.5
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2021
Delivery not made on the said day but the next day by Colissimo. Message received at 10 am saying we were absent while we had not left our home.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2021
I placed an order on April 28 for delivery within 2 weeks (according to the Traclet site). I received the order on June 18. So for a delivery within 2 weeks, it took more than 7 weeks to receive my order. Not reliable. No excuse or understanding from the after-sales service.
Translated reviews
Response from Chapellerie Traclet
Hello
During your calls, we clearly indicated the return and in a message indicating the return following your call, we clearly indicated please excuse us for this delay due to a manufacturing delay for this historical hat.
As with the previous order, please check your spam.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2021
The product matches the order, the delivery was quick, however my box was torn and half open.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2021
I received the cap; but it is not the cap I ordered and paid 49.99 plus shipping fees. Received cap; Olive mosquito-repellent neck cover Hatland. 39.99 euros. Ordered cap; Janou UPF50 + Khaki neck cover Hatland 49.99 euros.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2021
There was a problem with the hat I received. I contacted the TRACLET hat shop and they were very responsive and sent me another hat. So a serious company. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
Everything is perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
Well-packaged product received within the agreed timeframe
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
I found the item I was looking for in 2' and the delivery and payment procedure was very simple
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
I am satisfied. The delivery was punctual. I think the stock shortage must be due to COVID otherwise perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2021
Always beautiful hats with an interesting quality/price ratio. Lots of choices for all budgets.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
Beautiful product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
Easy and pleasant
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2021
Fast, compliant, excellent delivery site to recommend
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2021
Overall low-quality item
Translated reviews
Response from Chapellerie Traclet
Hello
We have two qualities of military berets.
If this one does not suit you, we have the military beret from laulhere which is higher quality.
It is certainly possible to change it.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2021
The one-size cap being too tight, I had to return it. I regret that the return shipping costs are the responsibility of the customer. I should have inquired beforehand.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2021
very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/06/2021
The delivery time is very long and when you call either they answer or the person is very unpleasant
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
Correct product, but very fine cotton that may wear out in high heat
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2021
Perfect delivery and tracking. Regarding the supplier, perfect, packaging and timing perfect. Regarding the product, average quality and size matching varies depending on the model for the same brand. Best regards,
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
Everything is perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
Very quickly delivered within the announced deadlines
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
A good hat, a working site
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2021
Hello
The indicated delay was indeed stated as 3/5 weeks for manufacturing.
For the person you called, you called the store and not the website.
The person kept you informed in addition to the various emails that were sent to you for the
Tracking of your order.
We hope that the hat meets your satisfaction.
Remaining at your disposal at 0477714058 to discuss it.
Best regards
Traclet Sébastien
Translated reviews
Response from Chapellerie Traclet
Only 1 product out of the 2 ordered present in the package. Complaint email without response to date.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2021
Nothing to report. Good respect for commitments.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2021
Order not received, no explanations... too bad
Translated reviews
Response from Chapellerie Traclet
Hello
We will check the colissimo tracking on Monday morning.
Remaining at your disposal
Good evening
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/06/2021
Hat too big
Translated reviews
Response from Chapellerie Traclet
Hello
If the hat is too big, it is certainly possible to exchange it.
Please return it to our address with your order reference.
Have a good weekend
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
Having chosen a Colissimo without signature, I am disappointed that a simple cap was delivered in a box too large for a standard mailbox. I had to go to the post office, which I wanted to avoid.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2021
nothing to say about the site
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/06/2021
I placed an order for a Gavroche style cap, order made on 06/04/21, the site indicates delivery between 48h and 72h. To date, I have been debited for my item but have received no news or delivery. I will return to the site soon to inform future customers of the seriousness of this company which is currently not professional.
Translated reviews
Response from Chapellerie Traclet
Hello
The order was sent on Monday, June 7 under colissimo tracking 6m17879354882
You even received two emails from the post office that you read.
One of which indicated an incident and therefore a delay in delivery.
Normally, the post office should indicate the day it will be delivered.
Please excuse us for this inconvenience beyond our control.
A complaint has however been made
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
It is a pity that you cannot modify an order as soon as it is validated. I had to make a second order due to a size error (on my part) in the first one. So I had to make a return.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
pleasant
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2021
Color choices for each model are a bit limited, especially on the light gray tone which is a classic.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Fast delivery with many choices
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
Good
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2021
Too bad there is no rating (-) 20!
Translated reviews
Response from Chapellerie Traclet
Hello
As indicated on the day of your order, the ordered color was in stock. You chose to change the color. This is what we did and ordered for you.
As indicated, we should receive it this week.
This product is made in Portugal as
Indicated on the product sheet.
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
No problems. Recommended.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
very good choice of items for both men and women
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
The quality is there, this is my fourth purchase and I am generally satisfied.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français