Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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G
Gilles C.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very smooth
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Christine L.
Rating: 5 out of 5
following a purchase from 14/12/2024
Items found easily on the site and completely in accordance with the descriptions.
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Virginie B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Great follow-up, I asked a lot of questions and received a response every time! Thank you very much!
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Roselyne D.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect quality items
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Claire F.
Rating: 5 out of 5
following a purchase from 15/12/2024
Everything was perfect
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Didier A.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very fast delivery and completely satisfied
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Gerard M.
Rating: 5 out of 5
following a purchase from 14/12/2024
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Patrick C.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast and efficient.
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Eddy P.
Rating: 5 out of 5
following a purchase from 07/12/2024
Thank you, everything is in line with my expectations, careful packaging, impeccable quality of this "Irish", without a doubt. Best regards to the Traclet house and its staff, see you soon, greetings.
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Jean Noel A.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very large selection. Quality products. Fast delivery.
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Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Satisfactory product in line with my expectations.
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Edith G.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very fast delivery, perfect!
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Frederic B.
Rating: 5 out of 5
following a purchase from 16/12/2024
Item meets my expectations. I was even able to return an item that I didn't receive. Address that I recommend. Thank you. Have a great end of year celebration.
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Jean-Luc P.
Rating: 5 out of 5
following a purchase from 10/12/2024
Fast service. The site is user-friendly, you can easily find what you're looking for. The choice is wide and of quality.
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Monique G.
Rating: 5 out of 5
following a purchase from 12/12/2024
fast delivery, large selection
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Mounia M.
Rating: 5 out of 5
following a purchase from 11/12/2024
Thank you
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Sylvaine P.
Rating: 5 out of 5
following a purchase from 13/12/2024
Everything was perfect.
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Philippe R.
Rating: 5 out of 5
following a purchase from 10/12/2024
very good
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Anne-Marie O.
Rating: 5 out of 5
following a purchase from 10/12/2024
Easy order, fast shipping and exchange without problems.
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Michael C.
Rating: 3 out of 5
following a purchase from 10/12/2024
Good choice
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Marie D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good
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Bernd K.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very fast delivery, good goods. I am very satisfied.
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Alexandre B.
Rating: 5 out of 5
following a purchase from 05/12/2024
very good, great product
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Gaelle V.
Rating: 5 out of 5
following a purchase from 03/12/2024
everything is fine
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Denis R.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very easy to access
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Ghislaine W.
Rating: 5 out of 5
following a purchase from 12/12/2024
Arrived quickly and in very good condition! Thank you!*
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Danielle X.
Rating: 5 out of 5
following a purchase from 09/12/2024
item in line with my expectations
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Luc L.
Rating: 3 out of 5
following a purchase from 09/12/2024
Here is what I can tell you about my purchase. I ordered a navy blue headband Haute Savoie that I received according to this order but the hat was supposed to be navy blue with Haute Savoie embroidery as well but I received a white hat. I will keep it to give as a gift but I regret this mistake.
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Isidore J.
Rating: 5 out of 5
following a purchase from 11/12/2024
I was satisfied with the delivery and the quality of the product
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Josiane F.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very satisfied
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Florence P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Well packaged!
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Michèle B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very ergonomic
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Sylvie M.
Rating: 5 out of 5
following a purchase from 08/12/2024
I easily found the product I wanted with the color I was looking for identical to that of my hat..super fast delivery..the quality of the ordered gloves is excellent
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Sylvie B.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect fast delivery
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Cécile B.
Rating: 5 out of 5
following a purchase from 13/12/2024
In line with my expectations
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Thierry A.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good product, the cap is of good quality, I recommend
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Joffrey D.
Rating: 5 out of 5
following a purchase from 12/12/2024
Received quickly, everything is in accordance with the description
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Maryline L.
Rating: 5 out of 5
following a purchase from 09/12/2024
Large selection, quality is there
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François S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Everything is clearly explained ... The delivery went perfectly ... the items delivered as described ... all ok!
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Jean J.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast and compliant shipping
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