Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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C
Christine F.
Rating: 3 out of 5
following a purchase from 06/10/2024
Order delivered very late, which is a shame, it was for a birthday. Very nice items
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M
Marcello M.
Rating: 5 out of 5
following a purchase from 23/10/2024
Practical and intuitive
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J
Jean Yves L.
Rating: 5 out of 5
following a purchase from 22/10/2024
Very satisfied with my order, excellent product
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S
Simone S.
Rating: 5 out of 5
following a purchase from 16/10/2024
Fast delivery.
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T
Thomas G.
Rating: 3 out of 5
following a purchase from 19/10/2024
The received package was damaged, hat partially flattened, fortunately it is a 'crushable' model
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L
Lionel B.
Rating: 5 out of 5
following a purchase from 29/09/2024
Very nice quality of item.
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D
Donovann F.
Rating: 1 out of 5
following a purchase from 15/10/2024
Does not exactly match the photo on the site, return of the order at my expense
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Response from Chapellerie Traclet
Hello
Please excuse us if we made a mistake.
Thank you for sending us a photo at [email protected] so we can take the necessary steps if we made a mistake.
Best regards
Traclet Sébastien
A
Alain H.
Rating: 5 out of 5
following a purchase from 21/10/2024
Very easy to use site, excellent quality packaging, delivery time respected.
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A
Alain J.
Rating: 5 out of 5
following a purchase from 21/10/2024
Easy access site, great choice, fast delivery
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P
Pierre C.
Rating: 5 out of 5
following a purchase from 19/10/2024
Product received as ordered. No issues.
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J
Jean Marc P.
Rating: 5 out of 5
following a purchase from 21/10/2024
I ordered and was delivered the next day
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D
Dominique L.
Rating: 5 out of 5
following a purchase from 20/10/2024
No problem
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C
Cédric R.
Rating: 5 out of 5
following a purchase from 19/10/2024
Very interesting choice and prices.
Fast shipping, well-packaged hat.
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V
Veronique C.
Rating: 5 out of 5
following a purchase from 19/10/2024
On-time delivery with impeccable tracking
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M
Marc B.
Rating: 5 out of 5
following a purchase from 21/10/2024
Very well packaged, timely
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P
Philippe G.
Rating: 5 out of 5
following a purchase from 21/10/2024
Meets my expectations
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A
Alexis V.
Rating: 5 out of 5
following a purchase from 20/10/2024
Very satisfied!
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B
Bruno C.
Rating: 5 out of 5
following a purchase from 17/10/2024
I have been ordering for years.
Always very fast and of very good quality!
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R
Renaud L.
Rating: 5 out of 5
following a purchase from 15/10/2024
Good.
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B
Brigitte M.
Rating: 5 out of 5
following a purchase from 22/09/2024
Always satisfied with the received items!
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M
Michel M.
Rating: 5 out of 5
following a purchase from 14/10/2024
Nice item, conforms to the description and order quickly delivered in Belgium.
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G
Giovanni M.
Rating: 5 out of 5
following a purchase from 17/10/2024
Very good! Item conforms to the description, best price online, fast shipping. I am satisfied.
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F
Fabrice C.
Rating: 5 out of 5
following a purchase from 18/10/2024
-
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V
Vladimir Z.
Rating: 5 out of 5
following a purchase from 14/10/2024
The goods have not been received yet.
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D
Danielle S.
Rating: 5 out of 5
following a purchase from 17/10/2024
Perfect, fast delivery
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E
Elie L.
Rating: 5 out of 5
following a purchase from 20/09/2024
Perfect
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Y
Yann L.
Rating: 5 out of 5
following a purchase from 12/10/2024
Second purchase. Everything was perfect!
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P
Paul T.
Rating: 5 out of 5
following a purchase from 17/10/2024
All ok
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S
Sébastien F.
Rating: 5 out of 5
following a purchase from 16/10/2024
Very fast shipping and item conforms
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P
Pierre G.
Rating: 5 out of 5
following a purchase from 15/09/2024
Impeccable service, as usual.
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P
Patrick H.
Rating: 5 out of 5
following a purchase from 14/10/2024
Very good
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J
Jean-Luc D.
Rating: 5 out of 5
following a purchase from 11/10/2024
Nothing to report, everything is fine... from the decision to purchase, through the order, tracking, delivery... thank you
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L
Laurent L.
Rating: 5 out of 5
following a purchase from 13/10/2024
Good efficiency
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G
Gérard F.
Rating: 5 out of 5
following a purchase from 14/10/2024
Everything is great, perfect!
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M
Myriam L.
Rating: 5 out of 5
following a purchase from 16/10/2024
Perfect
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É
Étienne H.
Rating: 5 out of 5
following a purchase from 13/10/2024
Good service - thank you, I am very happy.
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G
Guillaume U.
Rating: 5 out of 5
following a purchase from 06/10/2024
Great
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R
Rodolphe L.
Rating: 5 out of 5
following a purchase from 15/10/2024
Very good
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T
Tu G.
Rating: 5 out of 5
following a purchase from 16/10/2024
Everything is efficient.
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M
Marc D.
Rating: 5 out of 5
following a purchase from 14/10/2024
Quality product that meets my expectations. Fast delivery. I recommend
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