Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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O
Olivier H.
Rating: 5 out of 5
following a purchase from 01/10/2024
Hello, the choice is varied, the prices attractive and the shipping is correct with the items carefully packaged.
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Hartmut H.
Rating: 5 out of 5
following a purchase from 03/10/2024
Very correct and fast! Upon receiving the ordered product, I realized that it did not match my expectations (the quality was not in question). The return and refund went very well. I trust for a new purchase.
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Christophe M.
Rating: 5 out of 5
following a purchase from 03/10/2024
Good, I will recommend without hesitation.
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Steck L.
Rating: 5 out of 5
following a purchase from 26/09/2024
Competent advice by phone, simple service and personal. Fast shipping and... hats of the expected quality. Thank you. :)
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Philippe L.
Rating: 5 out of 5
following a purchase from 18/09/2024
Very satisfied with my purchase.
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Kirsten B.
Rating: 5 out of 5
following a purchase from 02/10/2024
Large selection at all prices. Delivery time respected
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Josyane K.
Rating: 5 out of 5
following a purchase from 02/10/2024
everything is perfect I have no comments to make
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Josyane K.
Rating: 5 out of 5
following a purchase from 02/10/2024
everything is perfect I have no comments to make
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Christian D.
Rating: 5 out of 5
following a purchase from 02/10/2024
Fast service.
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Roland J.
Rating: 5 out of 5
following a purchase from 01/10/2024
Excellent company, attentive in all simplicity. Thank you
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Sonia T.
Rating: 5 out of 5
following a purchase from 02/10/2024
Very good surprise.
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Marie Pierre D.
Rating: 5 out of 5
following a purchase from 30/09/2024
very clear, no surprises
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Patrick A.
Rating: 5 out of 5
following a purchase from 28/09/2024
very good
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Guy K.
Rating: 3 out of 5
following a purchase from 21/09/2024
Too long wait, dull color
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Olivier L.
Rating: 5 out of 5
following a purchase from 02/10/2024
very happy with my purchase to recommend
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Alain R.
Rating: 5 out of 5
following a purchase from 02/10/2024
Perfect
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Regis C.
Rating: 5 out of 5
following a purchase from 03/10/2024
Very nice hat of good quality, comfortable, to see over time, lifetime guarantee?
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Christine M.
Rating: 5 out of 5
following a purchase from 04/10/2024
Completely satisfied with this order and also fast. I will not hesitate to renew this experience. Thank you TRACLET
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Jacques J.
Rating: 5 out of 5
following a purchase from 03/10/2024
Very happy
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Samia S.
Rating: 5 out of 5
following a purchase from 04/10/2024
Perfect phone reception and delivery on time! Thank you
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Fabrice J.
Rating: 5 out of 5
following a purchase from 04/10/2024
Ordered immediately, dispatched immediately and delivered. All that in 24h!
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Christophe M.
Rating: 5 out of 5
following a purchase from 03/10/2024
Good quality hat, very short delivery time, with each order it is a pleasure to work with a merchant who shows such professionalism. Highly recommended with eyes closed.
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Gerard D.
Rating: 5 out of 5
following a purchase from 01/10/2024
A very well-made site, each item proposed having precise information. Navigation is easy and the ordering process is very simple and unambiguous.
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Daniel R.
Rating: 5 out of 5
following a purchase from 28/09/2024
Product conforms to my request.
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Patrick B.
Rating: 5 out of 5
following a purchase from 03/10/2024
Very good
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Abraham P.
Rating: 5 out of 5
following a purchase from 03/10/2024
Perfect
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Guillaume B.
Rating: 5 out of 5
following a purchase from 02/10/2024
Magnificent beret! The quality is there
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Serge E.
Rating: 5 out of 5
following a purchase from 03/10/2024
fast and compliant delivery
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Yvon L.
Rating: 5 out of 5
following a purchase from 02/10/2024
Nothing to report. Just Perfect. I recommend.
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Myriam G.
Rating: 5 out of 5
following a purchase from 01/10/2024
good presentation, easily usable this first purchase for a friend can be cited as an example!
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André D.
Rating: 5 out of 5
following a purchase from 01/10/2024
To recommend for their seriousness and quality of articles.
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Christine R.
Rating: 5 out of 5
following a purchase from 02/10/2024
Very good
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Yves D.
Rating: 5 out of 5
following a purchase from 30/09/2024
Good quality
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Chantal C.
Rating: 5 out of 5
following a purchase from 30/09/2024
Great choice I ordered 2 articles but from 2 different sites so 2 deliveries!! Too bad
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Pascal C.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very good!
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William R.
Rating: 5 out of 5
following a purchase from 19/09/2024
Very good article. Second order, two products made in Europe. Perfect.
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Dominique M.
Rating: 5 out of 5
following a purchase from 01/10/2024
Nothing to complain about
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Pierre E.
Rating: 5 out of 5
following a purchase from 01/10/2024
Completely satisfied
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Alain B.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very good
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Jérôme H.
Rating: 5 out of 5
following a purchase from 30/09/2024
Very responsive, fast delivery I recommend!
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