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Rating: 5 out of 5
Attentive response from customer service after sale
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
the order is a gift for Mother's Day, I did not see the product, which was shipped to the recipient, but the information provided on the site is precise regarding dimensions and delivery times. First order, which convinced me of the quality of the site.
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A
Rating: 5 out of 5
Very satisfied! Nice quality product, fast delivery.
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A
Rating: 5 out of 5
A good purchase, with a very complete site
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A
Rating: 5 out of 5
Product conforms to the advertisement and fast delivery
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A
Rating: 5 out of 5
Cap faithful to the description and very fast delivery.
I recommend
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I recommend
A
Rating: 5 out of 5
Very fast
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A
Rating: 5 out of 5
Ultra fast shipping nothing to complain about
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A
Rating: 5 out of 5
Fast delivery, large selection, hat received in beautiful quality
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A
Rating: 5 out of 5
The site is very practical. The various search entries allow you to find the product that suits you best
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A
Rating: 5 out of 5
Up to my expectations. Excellent choice.
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A
Rating: 5 out of 5
Quality shipping and delivery. Hat from a great brand and beautiful workmanship. Thank you very much! The site is clear and easy to use.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
for us everything was perfect, very fast delivery, careful package, item identical to the description.
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A
Rating: 3 out of 5
Disappointed by the very average quality of the cap
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A
Rating: 5 out of 5
Fast and compliant delivery
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A
Rating: 5 out of 5
Wide choice on the site, very fast shipping and receipt of the order
A customer service attentive and pleasant
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A customer service attentive and pleasant
A
Rating: 5 out of 5
Quality conforms, precise description, fast shipping!
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A
Rating: 5 out of 5
Quality products and fast shipping.
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A
Rating: 5 out of 5
Already a satisfied customer for previous purchases
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A
Rating: 5 out of 5
Very satisfied with the speed of delivery and especially with the quality of the products: my husband is delighted with his gifts: two magnificent suspenders..
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A
Rating: 5 out of 5
Meets my expectations: practical and elegant
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A
Rating: 5 out of 5
Everything was mastered from start to finish. It's perfect
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A
Rating: 5 out of 5
No navigation problems on the site.
Delivery on time. This
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Delivery on time. This
A
Rating: 5 out of 5
Very easy navigation. Very pleasant merchants. Everything is perfect.
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A
Rating: 5 out of 5
Easy to use. Wide choice of hats.
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A
Rating: 5 out of 5
Not disappointed, the cap is identical to the one on the site and meets my expectations
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A
Rating: 5 out of 5
perfect and fast
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A
Rating: 5 out of 5
Item conforms to the description and is of quality
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A
Rating: 5 out of 5
Good contact both in the store and at the office.
Very good transaction even with abroad.
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Very good transaction even with abroad.
A
Rating: 5 out of 5
Very good overall.
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A
Rating: 5 out of 5
I found the cap that I have used for over twenty years, unfortunately lost last month...
It is exceptionally comfortable, it can be folded to always have it with you.
Thank you for not giving in to fashion and knowing how to keep high-performance products in the catalog.
Best regards.
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It is exceptionally comfortable, it can be folded to always have it with you.
Thank you for not giving in to fashion and knowing how to keep high-performance products in the catalog.
Best regards.
A
Rating: 5 out of 5
Very nice hat, reasonable price for a French manufacture. Fast and careful shipping.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast and compliant.
Good quality product.
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Good quality product.
A
Rating: 5 out of 5
Well executed shipping, impeccable item, careful packaging.
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A
Rating: 5 out of 5
Very good site, order received quickly
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Very fast delivery, perfect packaging for a hat, remarkable product quality
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A
Rating: 5 out of 5
Fast shipping, effective communication on tracking and quality item!
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