Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2024
Beret OK but the inner lining is a different color from the photo on the site (black instead of green).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2024
Fast and perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Nothing to say; everything went well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect sequence of ordering and delivery operations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
After ordering, I noticed that the product ordered was out of stock ...
It was not the case, considering the speed of delivery ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
As always, phone advice helps to choose the right hat/cap, without any pressure...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Everything is perfect!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
For a few months, general quality has decreased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Speed and reliability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Everything went very well
Delighted with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Very nice hat, beautiful workmanship
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Quick and very correct service. Excellent product!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2024
As usual, very satisfied with the products and the prompt delivery. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2024
Easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2024
I am a regular customer and always satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
Pretty accessories :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
I am very satisfied, it was a gift for my husband who loved it! The shipping time was quick too, thank you :).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Always punctual, with kindness as a bonus.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2024
Correct. Too bad that returns are at the customer's expense!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2024
Everything is perfect, from ordering to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Very fast delivery. Perfect packaging. Top notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2024
Some difficulties with online ordering, everything was sorted out by phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
I have never been disappointed in over 15 years; fast service, quality products; perfect in every way as far as I'm concerned...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2024
The site is very clear, I immediately found the item I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2024
Fast shipping, perfect packaging, everything exactly as advertised, I will recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Item conforms to the description on the site.
Delighted with this purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2024
Quickly dispatched and well-protected product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2024
Excellent site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Top quality, fast delivery, nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
Delivery OK and a 20% discount on the purchased product. I am therefore completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Clear site and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
No problem on the site to buy a product, I am satisfied with this order. My hat with neck protection suits me very well. The company is very reliable, I recommend it to you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2024
average quality product
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