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Rating: 5 out of 5
Excellent seller, easy-to-navigate site, lots of choices, product quality, fast and impeccable delivery. Thank you!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
I ordered two captain-style cotton sailor caps, adjustable at the back. Given the price and the photo, I was afraid they would be a bit cheap, but they are beautiful! They hold well, are silky, and we can take very nice photos with our hands on the helm of our cabin on the water in Corrèze!
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A
Rating: 5 out of 5
Order placed late at night, zero stock not seen... no other confirmation received other than the payment acceptance... ultra-responsive email reply from Traclet regarding delivery time... received, super product, precise size info... everything perfect, thank you...
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
It's impeccable
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A
Rating: 5 out of 5
Hello,
Very happy with the order!
Thank you
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Very happy with the order!
Thank you
A
Rating: 5 out of 5
Nothing to report, super
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A
Rating: 5 out of 5
Very satisfied with the clarity of the site, the speed of delivery, and the product received. The cap is really very nice.
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A
Rating: 5 out of 5
Good products, impeccable service
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A
Rating: 5 out of 5
Good quality hat and very contemporary
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A
Rating: 5 out of 5
Very good.
Thank you
R2
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Thank you
R2
A
Rating: 5 out of 5
Excellent brands. Reliability, fast shipping
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A
Rating: 5 out of 5
Very nice item
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A
Rating: 3 out of 5
serious fast delivery
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A
Rating: 1 out of 5
Not received and already claimed
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Response from Chapellerie Traclet
Hello
Please excuse us for this inconvenience.
The order left on April 19 from us the Colissimo tracking
https://www.laposte.fr/outils/suivre-vos-envois?code=6H13453533148
Normally, it should have been delivered to the relay point at the beginning of the week.
A complaint with the post has just been made so that it arrives to you quickly.
Remaining at your disposal
Best regards
Traclet
Please excuse us for this inconvenience.
The order left on April 19 from us the Colissimo tracking
https://www.laposte.fr/outils/suivre-vos-envois?code=6H13453533148
Normally, it should have been delivered to the relay point at the beginning of the week.
A complaint with the post has just been made so that it arrives to you quickly.
Remaining at your disposal
Best regards
Traclet
A
Rating: 5 out of 5
Bravo, excellent, magnificent cap, I will remain a customer for the next 77 years :-)
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A
Rating: 5 out of 5
Delivered as expected. Compliant with the description.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very clear site, wide selection of hats of all kinds.
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A
Rating: 5 out of 5
It's perfect
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A
Rating: 5 out of 5
I have already bought, I am very happy.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I was able to chat via message with their services before making my purchase decision. They have always been good advice, very responsive, and very friendly. The ordered Indian hat arrived well packaged and... superb. I recommend this company without reservation...
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A
Rating: 5 out of 5
Perfect!!!
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A
Rating: 5 out of 5
Everything went very well
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A
Rating: 5 out of 5
Clear, readable with a nice range of hats.
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A
Rating: 5 out of 5
Top!
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A
Rating: 5 out of 5
Thank you for delivering to the DROM!
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A
Rating: 5 out of 5
I have been ordering for years and everything goes very well. Fast and professional. Thank you
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A
Rating: 5 out of 5
Very satisfied, experience to renew...
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A
Rating: 5 out of 5
Hello, Good navigation on the site. Fast delivery. Thank you! Eric
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A
Rating: 5 out of 5
Impeccable in every way
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A
Rating: 5 out of 5
Items conforming, beautiful practical caps, careful and fast shipping, to recommend without problem. See you soon
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A
Rating: 5 out of 5
well received, no issues
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A
Rating: 5 out of 5
Package arrived well. Gift cap: no feedback from my cousin yet, but I am confident, I know the brand. Thank you to Sté Traclet.
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A
Rating: 5 out of 5
Well served, and quickly.
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A
Rating: 5 out of 5
Quality of the product, efficiency of the service and correct prices. What else?
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A
Rating: 5 out of 5
It's perfect
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A
Rating: 5 out of 5
This is the fourth hat I order from Traclet. I am very satisfied with the conditions in which the orders have been processed each time
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A
Rating: 5 out of 5
Very good site, quality of products
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