Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Large selection of very good quality hats for a reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Completely in accordance with the description
Delivered in 48H
To recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Excellent customer service, friendly and efficient. Super product, magnificent! Ch.Ch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Tea let responds quickly, they managed to get my product, quickly and well sent. Super finishes. Ch.Ch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2024
Navigation a bit complicated. I had to go through all the hats to find the one I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Fast delivery. One size fits all hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Easy to use site with a lot of choices. I had asked to add a little note for my father's birthday and they did it. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Satisfied, no comments.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2024
Nothing to report, 100% satisfied, delivery and item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Fast delivery and efficient site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Good quality product, reasonable price, fast delivery. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
Meets my expectations. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
MEETS MY EXPECTATIONS. QUALITY, SPEED OF SHIPPING. VERY SATISFIED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
I bought 2 beautiful caps! There is no comparison with products found everywhere. Don't hesitate!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
Fast, efficient, well packaged. I had a doubt and after calling the store, I received advice and satisfaction regarding the fit of my new hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Very satisfied with the quality of the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Very satisfied, item meets my expectations. Impeccable and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2024
The delivery tracking is much better
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
All steps went very well. The product is of very good quality. Thanks to the Traclet teams!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
I am happy with the product and the transaction. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Fast delivery, hat as described and very well packaged! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
Very good, very serious, good product description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2024
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2024
The site is well built, especially with such a large number of references.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2024
good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2024
Very fast delivery and a little attention as a bonus (nice pen)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2024
This is the second time I have used Chapellerie Traclet for a purchase. Very professional and high-quality site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2024
very well packaged, everything is good!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2024
Shipping within the deadlines thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2024
Fabulous Hat. Delivered to the U.K. in perfect condition. I love it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2024
Perfect, fast, excellent service I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/03/2024
serious site, but for my part, since the hat did not fit me, I had to return it, at my expense of course; 8 euros anyway, and for hats of this quality, trying them on is essential, that's why I would have liked to have at least one free return! otherwise quick refund!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2024
This is my first order…
And the second will follow quickly.
The reason: I am completely satisfied both with the easy navigation on the site where the postal address is indicated (which is reassuring) and with the order confirmation.
The perfect delivery was made within the deadline and the ordered item was provided with very good quality and very solid cardboard packaging.
And upon opening the package, I was able to appreciate the quality of the product that met my expectations. Moreover, it is a made in Italy product… when we can buy European it is all the better especially since I appreciate the quality/price ratio at its best level.
To conclude, being fully satisfied with my order I recommend the Traclet house to all those who love hat articles.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2024
I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2024
everything is good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2024
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2024
Fast delivery perfect
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