Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2023
My order was made by phone. Very pleasant and efficient gentleman. A loyal customer for several years on this site, I will remain loyal.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2023
Very satisfied, interesting site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Magnificent quality! I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Intuitive navigation on the site, fast delivery, quality packaging. The details of each item sold are well explained. The store is difficult to reach by phone, apart from this small downside, I invariably recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Very satisfied with the services offered. Correct delivery despite the unavailability of the product at the time of order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
very easy to order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2023
very well made site, quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Order processed very quickly, the hat is exactly as shown in the photo. I am very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
nothing to add it was perfect, packaging, delivery, timing, product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2023
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Very well designed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Product conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
The cap is very nice and wrapped in tissue paper, it's very pleasant!!! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Easy access site to order the item of your choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
I did not know your site this was my first order I am pleasantly surprised by the quality of the product and especially by the shipping which was really fast. The product is for a gift and I am sure it will please the person a lot.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Fast, hat in good condition. Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Very good site, clear information and illustrations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2023
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Clear site, fast delivery and products that meet my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Beautiful products, fast delivery before Christmas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2023
Serious and fast seller
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2023
See below
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Response from Chapellerie Traclet
Hello
Thank you for your message but we have no comments.
What is the issue encountered with this toque?
Remaining at your disposal
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Very nice material and quality of fabric. The shape of my cap is impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2023
Navigation is quite easy, all items are very well explained. A significant choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2023
Order arrived on time, in good condition. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Great choice. Easy order. Top delivery. For a first order, I have only one word, Hats off!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2023
Deadline respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Conforms to the photo. Very well packaged. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Really delighted with my purchases, prices, choice, fast shipping, thank you!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2023
The order went well except that I asked a question but I still have no answer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2023
Everything is perfect: the product, the delivery, the packaging! Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2023
Good site
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