Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 09/10/2023 à 08h15 following a purchase from 29/09/2023

Had to cover my head, no sun, I chose to go to Traclet and I always find a model that suits me

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Acheteur Vérifié

Published on 08/10/2023 à 23h20 following a purchase from 05/10/2023

Perfect

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Acheteur Vérifié

Published on 08/10/2023 à 21h37 following a purchase from 30/09/2023

Perfect fit

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Acheteur Vérifié

Published on 08/10/2023 à 21h11 following a purchase from 03/09/2023

The item we knew is very good

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Acheteur Vérifié

Published on 08/10/2023 à 20h58 following a purchase from 04/10/2023

Fast service and excellent after-sales service

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Acheteur Vérifié

Published on 08/10/2023 à 20h56 following a purchase from 01/10/2023

Glad to have seen this site on FB my husband having lost his hat bought in Australia, it allowed him to buy the same one as the lost one. Hat well packaged, fast delivery.

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Acheteur Vérifié

Published on 08/10/2023 à 20h54 following a purchase from 30/09/2023

A lot of choices, on this very easy to use site.

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Acheteur Vérifié

Published on 08/10/2023 à 08h27 following a purchase from 04/10/2023

No problem. Delivery on time. Nothing to complain about

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Acheteur Vérifié

Published on 08/10/2023 à 07h33 following a purchase from 19/08/2023

very good thank you see you soon

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Acheteur Vérifié

Published on 07/10/2023 à 21h01 following a purchase from 04/10/2023

Very satisfied

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Acheteur Vérifié

Published on 07/10/2023 à 13h35 following a purchase from 25/09/2023

Perfect

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Acheteur Vérifié

Published on 06/10/2023 à 22h51 following a purchase from 02/10/2023

Exactly what I hoped for. And of very good quality

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Acheteur Vérifié

Published on 06/10/2023 à 13h27 following a purchase from 27/06/2023

More than three months of waiting. They sent me a different product than ordered.

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Response from Chapellerie Traclet Published on 06/10/2023

Good morning
Please forgive us if we made a mistake.
What reference did you receive?
Please send us an email
We remain at your disposal
Sincerely
Traclet

Acheteur Vérifié

Published on 06/10/2023 à 08h48 following a purchase from 30/09/2023

In accordance with the description, very fast shipping. Quality, impeccable finish

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Acheteur Vérifié

Published on 06/10/2023 à 08h31 following a purchase from 30/09/2023

Excellent quality product in accordance with the order

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Acheteur Vérifié

Published on 06/10/2023 à 07h24 following a purchase from 18/08/2023

The customer service is very responsive to requests and the site is well made.

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Acheteur Vérifié

Published on 06/10/2023 à 00h14 following a purchase from 28/09/2023

Practical site to consult

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Acheteur Vérifié

Published on 05/10/2023 à 23h37 following a purchase from 29/09/2023

My 5th order.
Obviously not without reasons.

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Acheteur Vérifié

Published on 05/10/2023 à 23h01 following a purchase from 30/09/2023

Nothing to say
Product conforms
Fast and careful delivery
Quality accessories

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Acheteur Vérifié

Published on 05/10/2023 à 21h42 following a purchase from 29/09/2023

Order received very quickly, the hat is superb and no damage related to transport. It is of great quality and fits perfectly. No doubt I will recommend!

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Acheteur Vérifié

Published on 05/10/2023 à 21h35 following a purchase from 29/09/2023

Easy order.
Package shipped quickly
Merchandise corresponds to the description
Perfect quality.
I recommend

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Acheteur Vérifié

Published on 05/10/2023 à 11h24 following a purchase from 22/08/2023

I am satisfied.

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Acheteur Vérifié

Published on 05/10/2023 à 10h05 following a purchase from 28/09/2023

Very good

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Acheteur Vérifié

Published on 05/10/2023 à 09h47 following a purchase from 25/08/2023

Easy access to all products.

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Acheteur Vérifié

Published on 03/10/2023 à 08h55 following a purchase from 28/09/2023

Very pleasant site

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Acheteur Vérifié

Published on 03/10/2023 à 06h49 following a purchase from 29/09/2023

Nice service, congratulations to your team, have a good day

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Acheteur Vérifié

Published on 02/10/2023 à 20h10 following a purchase from 12/09/2023

Good quality beret. Similar to those of my ancestors. Thank you

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Acheteur Vérifié

Published on 02/10/2023 à 19h01 following a purchase from 24/09/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 02/10/2023 à 17h24 following a purchase from 28/09/2023

This review concerns all the points mentioned: website, very fast shipping, quality of the ordered product...

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Acheteur Vérifié

Published on 02/10/2023 à 12h44 following a purchase from 26/09/2023

Good

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Acheteur Vérifié

Published on 02/10/2023 à 08h52 following a purchase from 28/09/2023

NO ISSUES PERFECT

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Acheteur Vérifié

Published on 02/10/2023 à 07h58 following a purchase from 28/09/2023

Flawless quality. Very good advice following my phone call.
I recommend without worries.

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Acheteur Vérifié

Published on 02/10/2023 à 07h27 following a purchase from 22/09/2023

Very easy navigation on the site.
Wide variety of quality items.

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Acheteur Vérifié

Published on 01/10/2023 à 18h53 following a purchase from 16/09/2023

Very good site with a very wide choice and very nice quality of products.

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Acheteur Vérifié

Published on 01/10/2023 à 14h51 following a purchase from 23/09/2023

Very fast delivery very happy with my purchase very nice hat of good quality

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Acheteur Vérifié

Published on 01/10/2023 à 13h14 following a purchase from 31/08/2023

The site is easy to handle and is easily navigable. Moreover, the search options allow you to find an item quickly.

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Acheteur Vérifié

Published on 01/10/2023 à 12h04 following a purchase from 26/09/2023

Correct site fast delivery good product and compliant

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Acheteur Vérifié

Published on 01/10/2023 à 09h55 following a purchase from 26/09/2023

Very satisfied with the hat
extraordinary quality price ratio
already recommended to several people

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Acheteur Vérifié

Published on 30/09/2023 à 22h51 following a purchase from 27/09/2023

Very satisfied.

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Acheteur Vérifié

Published on 30/09/2023 à 20h55 following a purchase from 17/09/2023

Very good company that sells quality products; very reasonable delivery times

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