English 
Français A
Rating: 5 out of 5
choice, quality and speed of delivery.
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Product conforms, fast delivery. Nothing to report. Highly recommend.
Translated reviews
A
Rating: 5 out of 5
Very simple site to understand and fast delivery
Translated reviews
A
Rating: 5 out of 5
super product, elegant...
Translated reviews
A
Rating: 5 out of 5
Perfect, meets my expectations. Fast delivery, well packaged.
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
very nice item!! very good quality price ratio!!
superb Panama!!!!
Translated reviews
superb Panama!!!!
A
Rating: 5 out of 5
conforms to my expectations
Translated reviews
A
Rating: 5 out of 5
The tricorn matches the image on the site.
This hat is magnificent!!
Of very good quality both in terms of design and the material used.
Site to recommend for the seriousness of the services offered and the quality of the products.
Translated reviews
This hat is magnificent!!
Of very good quality both in terms of design and the material used.
Site to recommend for the seriousness of the services offered and the quality of the products.
A
Rating: 5 out of 5
Perfect and fast shipping
Translated reviews
A
Rating: 1 out of 5
The return is at our expense, which I do not find very fair especially when the purchase was based on photos that do not really reflect reality...
Translated reviews
Response from Chapellerie Traclet
Hello
Thank you for taking the time to inform us of the issue encountered with your order.
For the photos, there are 4 of them, including one of the inside to show how it is mounted.
Please clarify any shortcomings to better understand the issue encountered with this purchase.
Knowing that if you need, like some customers, we are not closed to adding photos or explanations that we can send by email or provide by phone.
Remaining at your disposal
Best regards
Traclet Sébastien
Thank you for taking the time to inform us of the issue encountered with your order.
For the photos, there are 4 of them, including one of the inside to show how it is mounted.
Please clarify any shortcomings to better understand the issue encountered with this purchase.
Knowing that if you need, like some customers, we are not closed to adding photos or explanations that we can send by email or provide by phone.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
very serious
Translated reviews
A
Rating: 5 out of 5
Order shipped quickly
Translated reviews
A
Rating: 5 out of 5
Very good.
Translated reviews
A
Rating: 3 out of 5
There is a lack of a proper return service. A pre-established label for the return but if it is at the customer's expense, isn't it simpler?
Translated reviews
A
Rating: 5 out of 5
Very nice cap conforms to my expectations.
Translated reviews
A
Rating: 5 out of 5
Product conforms, fast delivery with tracked shipping, in short nothing to say just perfect I highly recommend
Translated reviews
A
Rating: 5 out of 5
I have known this store for many years, the staff is very professional, attentive and provides valuable assistance.
Translated reviews
A
Rating: 5 out of 5
Fast delivery
Translated reviews
A
Rating: 5 out of 5
very well designed site, everything is categorized. The delivery time was respected and the products are of excellent quality
Translated reviews
A
Rating: 3 out of 5
I didn't imagine the texture to be so soft, which prevents a good fit on the head.
A bit disappointed
Translated reviews
A bit disappointed
A
Rating: 3 out of 5
Complies with description
Translated reviews
A
Rating: 5 out of 5
Product as described, good size, and impeccable packaging! What more could you ask for?
Translated reviews
A
Rating: 5 out of 5
delivered on time and top-notch
Translated reviews
A
Rating: 5 out of 5
Excellent site easy to consult
Translated reviews
A
Rating: 3 out of 5
Quality product. The delivery conditions leave little choice and remain excessive.
Translated reviews
A
Rating: 5 out of 5
perfect
Translated reviews
A
Rating: 5 out of 5
Very good service, fast delivery, perfect hat.
Translated reviews
A
Rating: 5 out of 5
Hello, it was a gift I wanted to give, the person found it beautiful and of very good quality, thank you for the little gift
Translated reviews
A
Rating: 5 out of 5
Ultra fast and well-tracked delivery, products conforming and of good quality, very satisfied
Translated reviews
A
Rating: 5 out of 5
It was great shopping at Traclet.
Translated reviews
A
Rating: 5 out of 5
Very efficient site in managing my order. Product arrived in very good condition. All positive.
Translated reviews
A
Rating: 5 out of 5
Perfect model and very comfortable
Translated reviews
A
Rating: 5 out of 5
excellent service
Translated reviews
A
Rating: 5 out of 5
The hat arrived on time and in very good condition. I recommend the site.
Translated reviews
A
Rating: 5 out of 5
Very good fast delivery excellent product
Translated reviews
A
Rating: 5 out of 5
Fast delivery and product matching what was presented. Very satisfied
Translated reviews
A
Rating: 5 out of 5
Super hat and top delivery on time
Translated reviews
A
Rating: 5 out of 5
Nice item, fast delivery
Translated reviews
A
Rating: 3 out of 5
-
Translated reviews