Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 18/06/2023 à 10h51 following a purchase from 13/06/2023

User-friendly site. Good responsiveness to a question asked about the availability of a product. Order received quickly and very well prepared.

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Acheteur Vérifié

Published on 18/06/2023 à 09h11 following a purchase from 12/06/2023

I am very satisfied with this purchase and the customer service I needed.
I will renew with complete confidence. I recommend this site.

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Acheteur Vérifié

Published on 17/06/2023 à 23h49 following a purchase from 12/06/2023

I love it!

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Acheteur Vérifié

Published on 17/06/2023 à 19h55 following a purchase from 13/06/2023

The delivery was very fast. The products sent correspond to what I was looking for.
I am very satisfied

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Acheteur Vérifié

Published on 17/06/2023 à 16h58 following a purchase from 13/06/2023

Received quickly, I can't wait to go out with my hat to try it on.

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Acheteur Vérifié

Published on 17/06/2023 à 16h54 following a purchase from 18/04/2023

The product is impeccable but the announced delivery deadline was not respected and the handling of tracking requests left something to be desired.

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Acheteur Vérifié

Published on 17/06/2023 à 16h37 following a purchase from 13/06/2023

Fast delivery, and quality hat!

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Acheteur Vérifié

Published on 17/06/2023 à 16h31 following a purchase from 07/06/2023

very good product

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Acheteur Vérifié

Published on 17/06/2023 à 14h29 following a purchase from 13/06/2023

The order is very easy to place.
Navigation is easy.
Rather than a second address, I would have preferred to see: delivery address.

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Acheteur Vérifié

Published on 17/06/2023 à 14h02 following a purchase from 13/06/2023

Received quickly. Very satisfied with the product.

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Acheteur Vérifié

Published on 17/06/2023 à 07h40 following a purchase from 12/06/2023

From order to delivery everything was perfect

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Acheteur Vérifié

Published on 16/06/2023 à 16h51 following a purchase from 12/06/2023

perfect

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Acheteur Vérifié

Published on 16/06/2023 à 14h08 following a purchase from 11/06/2023

Simple order and fast delivery…

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Acheteur Vérifié

Published on 16/06/2023 à 13h51 following a purchase from 09/06/2023

very good compliant with expectations

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Acheteur Vérifié

Published on 16/06/2023 à 13h34 following a purchase from 12/06/2023

Very good, fast

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Acheteur Vérifié

Published on 16/06/2023 à 12h00 following a purchase from 10/06/2023

I would have liked a better-adapted packaging because one of the hats has a 'crumpled' brim.

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Acheteur Vérifié

Published on 16/06/2023 à 07h31 following a purchase from 12/06/2023

everything is perfect

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Acheteur Vérifié

Published on 16/06/2023 à 05h05 following a purchase from 09/06/2023

Fast delivery and perfect packaging,

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Acheteur Vérifié

Published on 15/06/2023 à 22h08 following a purchase from 11/06/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 15/06/2023 à 21h21 following a purchase from 08/06/2023

Perfect products conforming to the description well packaged

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Acheteur Vérifié

Published on 15/06/2023 à 21h15 following a purchase from 09/06/2023

Ultra fast delivery. Boutique "reference".

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Acheteur Vérifié

Published on 15/06/2023 à 20h51 following a purchase from 11/06/2023

Products received quickly, conforming to what I ordered. Top quality. Lots of choices on the site, I won't hesitate to order again if necessary

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Acheteur Vérifié

Published on 15/06/2023 à 20h13 following a purchase from 11/06/2023

Fast delivery
Quality is there
All I have left is to enjoy under a beautiful sun and the opportunities will not be lacking

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Acheteur Vérifié

Published on 15/06/2023 à 17h37 following a purchase from 09/06/2023

Very serious

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Acheteur Vérifié

Published on 15/06/2023 à 16h44 following a purchase from 10/06/2023

Product conforms to my request.

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Acheteur Vérifié

Published on 15/06/2023 à 16h39 following a purchase from 10/06/2023

Fast logistics - well protected hat and conforming - no surprises
I am now waiting to try it in the sun but I am optimistic

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Acheteur Vérifié

Published on 15/06/2023 à 15h19 following a purchase from 11/06/2023

Order shipped very quickly. I had not received the confirmation email but by sending an email directly to the address on the site, they replied to me within the day.
Fast delivery by post, the package was damaged (due to transport) but no problem with the product.

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Acheteur Vérifié

Published on 15/06/2023 à 14h58 following a purchase from 10/06/2023

Perfect nothing to complain about

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Acheteur Vérifié

Published on 15/06/2023 à 14h46 following a purchase from 12/06/2023

Very satisfied, order received quickly, friendly and understanding advisor.
I recommend

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Acheteur Vérifié

Published on 15/06/2023 à 14h14 following a purchase from 10/06/2023

Navigation on the site, delivery time and receipt of the package was perfect

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Acheteur Vérifié

Published on 15/06/2023 à 12h35 following a purchase from 11/06/2023

Everything went well, the package is very well presented, it is greatly appreciated

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Acheteur Vérifié

Published on 15/06/2023 à 07h41 following a purchase from 07/06/2023

Very efficient

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Acheteur Vérifié

Published on 14/06/2023 à 21h16 following a purchase from 07/06/2023

Perfect

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Acheteur Vérifié

Published on 14/06/2023 à 20h50 following a purchase from 30/05/2023

This hat, very light, provides good sun protection and is very elegant.

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Acheteur Vérifié

Published on 14/06/2023 à 14h50 following a purchase from 02/06/2023

very well order delivered on time

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Acheteur Vérifié

Published on 14/06/2023 à 07h09 following a purchase from 03/06/2023

Quality product. Easy order modification.

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Acheteur Vérifié

Published on 13/06/2023 à 18h37 following a purchase from 07/06/2023

Very well

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Acheteur Vérifié

Published on 13/06/2023 à 17h22 following a purchase from 02/06/2023

Very responsive, and their hats are beautiful

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Acheteur Vérifié

Published on 13/06/2023 à 17h01 following a purchase from 01/06/2023

Easy navigation on the Net, impeccable delivery, package arrived in good condition, attentive customer service.

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Acheteur Vérifié

Published on 13/06/2023 à 15h51 following a purchase from 07/06/2023

very well

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