Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
Very good. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
Perfect, both in advice and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
Item completely compliant with the description. Very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2023
Very nice quality ...but I chose a model that is too small
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
very good
I'm waiting for the follow-up since I made a return
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
I had a doubt about the size ordered in the cart, I left a message with the order and I quickly received confirmation of the sizes. In short, serious and responsive professionals and beautiful products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2023
my father found his hat of very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
I found the product I was interested in easily and quickly.
The ordered products arrived on time and in impeccable condition.
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Very satisfied with the site and the customer service that responds quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
beautiful hat made for my beautiful head
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
very satisfied with the product and the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
I have already had the opportunity to say how good I thought of this site Traclet
You can find very beautiful items and everything has always gone well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
perfect for everything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2023
hat that meets my requirements size color shape ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
No problem with the quality of the product, it meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
nothing to complain about
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2023
Delay too long without explanation and having to call by phone not receiving emails because the address on the site is incorrect?
Information took too long to finally reach me....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2023
Easy to access, quick response even by phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2023
More than perfect both in delivery time and in product quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Very beautiful items and the site offers us a very wide choice Fast delivery and very satisfied with my last purchase
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2023
It's impossible I cannot answer your question the recipient did not go to pick up the hat.
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Response from Chapellerie Traclet
hello
thank you for your comment but in the case where you have not yet picked up the package. please wait to give a comment that is not based on anything.
remaining at your disposal
sincerely
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
very satisfied, thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2023
Order received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
fast shipping and very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2023
fast delivery and the ordered hat corresponds exactly to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
Very simple and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Perfect, fast and compliant item.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2023
Hello, I regret to give a mediocre review as it is presumably my fault, indeed my cap corresponds perfectly to what I wanted but it is unfortunately too big.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Easy navigation, clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
Delivery was very fast and the headband is of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Fast, efficient and quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2023
Practical, user-friendly site but the photos and descriptions presented do not fully correspond to the reality of the product when you have it in hand!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
I appreciated the note that this hat runs large.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Order delivered very quickly.
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