Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 26/02/2023 à 14h53 following a purchase from 20/02/2023

perfect fast

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Acheteur Vérifié

Published on 26/02/2023 à 14h02 following a purchase from 30/01/2023

Navigation on the site is very easy, excellent phone contact and delivery times respected despite the waiting time

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Acheteur Vérifié

Published on 26/02/2023 à 13h52 following a purchase from 23/02/2023

Fast shipping, good value for money. Very good product, proof is I am on my third country hat.

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Acheteur Vérifié

Published on 26/02/2023 à 13h39 following a purchase from 22/02/2023

Great choice. Fast shipping delivery.

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Acheteur Vérifié

Published on 26/02/2023 à 13h12 following a purchase from 15/01/2023

Sale of an item NOT IN STOCK. Delivery time 'very long'. But, once not customary, I will remain a customer of TRACLET.
PLG.

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Acheteur Vérifié

Published on 26/02/2023 à 09h07 following a purchase from 23/01/2023

I have not received your hat. I received another one that suits me perfectly

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Response from Chapellerie Traclet Published on 26/02/2023

Hello
Please excuse us if we made a mistake.
What reference do you need?

Acheteur Vérifié

Published on 25/02/2023 à 23h21 following a purchase from 14/02/2023

Compliant with the description

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Acheteur Vérifié

Published on 25/02/2023 à 19h20 following a purchase from 16/02/2023

Very good site. The shipment was fast and the product perfectly matches the description.

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Acheteur Vérifié

Published on 25/02/2023 à 19h06 following a purchase from 20/02/2023

Fast shipping and very careful packaging. Quality products. Very satisfied.

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Acheteur Vérifié

Published on 25/02/2023 à 17h12 following a purchase from 21/02/2023

Perfect Order Delivery Item

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Acheteur Vérifié

Published on 25/02/2023 à 17h06 following a purchase from 21/02/2023

Fast delivery, impeccable packaging. Product completely meets expectations. Thank you, I recommend.

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Acheteur Vérifié

Published on 25/02/2023 à 15h17 following a purchase from 22/02/2023

very good and fast

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Acheteur Vérifié

Published on 25/02/2023 à 14h10 following a purchase from 21/02/2023

Speed Efficiency Quality

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Acheteur Vérifié

Published on 25/02/2023 à 14h08 following a purchase from 17/02/2023

Nothing to report everything went very well

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Acheteur Vérifié

Published on 25/02/2023 à 14h01 following a purchase from 20/02/2023

Compliant with my expectations

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Acheteur Vérifié

Published on 24/02/2023 à 14h55 following a purchase from 16/02/2023

package smashed

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Response from Chapellerie Traclet Published on 24/02/2023

hello
please excuse us, in case the package is reported, it is advisable to refuse it.
We send our packages in double thickness packaging. Normally they are quite sturdy.
We hope the hat meets your satisfaction.
sincerely
Traclet sebastien

Acheteur Vérifié

Published on 24/02/2023 à 14h47 following a purchase from 16/02/2023

Hello, unfortunately the product does not fit my hat I am returning it today, otherwise generally very happy with the service and the products purchased.

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Response from Chapellerie Traclet Published on 24/02/2023

Hello
what shape are you looking for for the protective cover?

Acheteur Vérifié

Published on 24/02/2023 à 12h25 following a purchase from 16/02/2023

Nice product, however, and I had read it in previous reviews, do not hesitate to take 2 sizes up, having a head circumference of 58.5cm, size 62 suits me very well.

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Acheteur Vérifié

Published on 23/02/2023 à 15h12 following a purchase from 15/02/2023

Website is easy and intuitive to use. The shipping and delivery are phenomenal.

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Acheteur Vérifié

Published on 23/02/2023 à 11h42 following a purchase from 01/02/2023

No problem finding the desired item on the site. Fast and secure delivery. Nice item (bell hat) of good quality. Thank you.

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Acheteur Vérifié

Published on 22/02/2023 à 20h15 following a purchase from 15/02/2023

Very fast delivery

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Acheteur Vérifié

Published on 22/02/2023 à 19h19 following a purchase from 13/02/2023

Fast service and very good product quality

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Acheteur Vérifié

Published on 22/02/2023 à 07h28 following a purchase from 16/02/2023

very good

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Acheteur Vérifié

Published on 22/02/2023 à 03h14 following a purchase from 14/02/2023

Easy navigation on the site, correct delivery time and good quality/price ratio of the products

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Acheteur Vérifié

Published on 21/02/2023 à 21h51 following a purchase from 15/02/2023

Very good information and details on the questions asked. Fast delivery and well-packaged product, too bad the color I initially ordered is no longer in stock. Good quality price ratio

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Acheteur Vérifié

Published on 20/02/2023 à 17h36 following a purchase from 10/02/2023

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Acheteur Vérifié

Published on 20/02/2023 à 17h05 following a purchase from 17/02/2023

Everything is perfect, what more can I say!

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Acheteur Vérifié

Published on 20/02/2023 à 16h39 following a purchase from 08/02/2023

Very large selection and great responsiveness

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Acheteur Vérifié

Published on 20/02/2023 à 09h01 following a purchase from 11/02/2023

Order met expectations, well packaged and shipped quickly

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Acheteur Vérifié

Published on 20/02/2023 à 08h20 following a purchase from 15/02/2023

Very Good Deal. Thanks.

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Acheteur Vérifié

Published on 20/02/2023 à 07h48 following a purchase from 12/02/2023

Perfect for everything, delivery time and quality!

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Acheteur Vérifié

Published on 19/02/2023 à 23h02 following a purchase from 12/02/2023

Nothing to report...

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Acheteur Vérifié

Published on 19/02/2023 à 21h28 following a purchase from 08/02/2023

Quality brush, careful packaging

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Acheteur Vérifié

Published on 19/02/2023 à 21h23 following a purchase from 12/02/2023

French quality sailor cap! Sir was delighted

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Acheteur Vérifié

Published on 19/02/2023 à 20h33 following a purchase from 10/02/2023

Beautiful models, very good quality, fast delivery, perfect.

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Acheteur Vérifié

Published on 19/02/2023 à 20h28 following a purchase from 12/02/2023

Excellent products, fast shipping and seriousness. Totally recommendable

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Acheteur Vérifié

Published on 19/02/2023 à 19h54 following a purchase from 11/02/2023

Everything was ok

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Acheteur Vérifié

Published on 19/02/2023 à 17h30 following a purchase from 16/02/2023

Fast delivery. Good product

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Acheteur Vérifié

Published on 19/02/2023 à 10h47 following a purchase from 13/02/2023

The delivery was very fast, in 48 hours, at a parcel relay.

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Acheteur Vérifié

Published on 19/02/2023 à 07h37 following a purchase from 10/02/2023

Very good supplier

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