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Rating: 5 out of 5
Serious company, fast delivery.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Quality products and a large selection. Very good site
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A
Rating: 5 out of 5
Quality items, received quickly. Correct packaging, impeccable service, nothing to say, I recommend.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very serious site for order taking and top-notch follow-up. Delivery time respected. Lots of choices and I will recommend in any case. No need to look elsewhere
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A
Rating: 5 out of 5
of choice and quality
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A
Rating: 5 out of 5
High quality caps.
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A
Rating: 5 out of 5
fast and efficient.
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A
Rating: 5 out of 5
Article completely compliant and very good, delivery without hassle, I recommend!
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A
Rating: 5 out of 5
Very good, navigation. order taking
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A
Rating: 5 out of 5
Product meets our expectations. Very fast delivery.
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A
Rating: 3 out of 5
For a delivery to overseas territories, they could charge tax-free since customs taxes upon arrival, ending up with more shipping and tax than the price of the item.
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A
Rating: 5 out of 5
Fast reception and product corresponding to expectations
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A
Rating: 5 out of 5
Nothing to report. Perfect in every way. Fast. Quality products.
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A
Rating: 5 out of 5
Serious
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Always on top! The king of headgear
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A
Rating: 5 out of 5
very satisfied, conforms to the model I chose, very good thank you
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A
Rating: 5 out of 5
Fast, serious, small issue resolved after I called. Really good. Happy holidays
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A
Rating: 5 out of 5
Top quality! And very fast delivery
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A
Rating: 5 out of 5
Well-constructed site. Customer relationship at its best.
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A
Rating: 5 out of 5
Very nice quality, fast delivery. I am very satisfied.
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A
Rating: 5 out of 5
Satisfied, you were able to send for the Christmas holidays and I am delighted with the quality of the product, the hat fits very well thank you and Merry Christmas to you too.
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A
Rating: 5 out of 5
I easily found what I was looking for
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A
Rating: 5 out of 5
Product is of very good quality. The site is well constructed and allows for a quick and correct transaction.
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A
Rating: 5 out of 5
Beautiful product, fast delivery. Friendly and responsive customer service following a double payment made by mistake (the payment was displayed as 'refused', while it had gone through).
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A
Rating: 5 out of 5
Very happy with my purchase, good quality, top packaging ..... what more could you ask for
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A
Rating: 5 out of 5
Simple, fast and efficient! It's perfect
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A
Rating: 5 out of 5
Super fast delivery! I didn't expect to see my package before Christmas having ordered on 20/12! Very good quality and made in AURA TOP
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A
Rating: 5 out of 5
well-made hat. very good package
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A
Rating: 5 out of 5
The site is convenient for making your choice. Delivery is fast (48h00). I think the caps (good quality) are a bit large...
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A
Rating: 5 out of 5
Perfect
Fast delivery and quality product
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Fast delivery and quality product
A
Rating: 5 out of 5
nothing to say, great!
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A
Rating: 5 out of 5
Clear site, well informed, many references, fast delivery and compliant product.
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A
Rating: 5 out of 5
Beanie conforms to the description on the site. Preparation, sending and delivery of the order very fast. I recommend.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Very clear site, very pleasant presentation. Articles conform. Speed of service.
Thank you. M.J.
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Thank you. M.J.
A
Rating: 5 out of 5
Order placed on 19/12 and arrived on 22/12, well packaged with recyclable materials (tissue paper, cardboard), accompanied by a small gift pen. Service was perfect and fast. The finishes of the hat are neat and it seems very warm (to be tested in extreme cold). The color is true to the photo on the site, I am not disappointed. I bought it for a mountain wedding in January, and the faux fur mimicking that of a fox is frankly impressive. I am very satisfied with my purchase…! I recommend.
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A
Rating: 5 out of 5
Satisfied with my order which meets my expectations
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