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Français A
Rating: 5 out of 5
product conforms to the order
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery. Well packaged.
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A
Rating: 5 out of 5
fast delivery, careful package, hats in perfect condition. Very professional, as a merchant I personally recommend with my eyes closed..
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A
Rating: 5 out of 5
Extremely satisfied.
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A
Rating: 5 out of 5
Very fast and careful shipping. Product conforms. nothing to complain about. very good
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A
Rating: 5 out of 5
Everything went well
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A
Rating: 5 out of 5
Fast, efficient and French!
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A
Rating: 5 out of 5
As with every order, Chapellerie Traclet always gives its best to satisfy buyers. This is also why, combined with the quality of the products and service, I always come back. If I had to rate it, I would say: 20/20 and A++. Thank you to the whole team!
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A
Rating: 5 out of 5
long delivery times, but good responsiveness from the service
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A
Rating: 5 out of 5
Serious and efficient company.
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A
Rating: 5 out of 5
Super product, fast and impeccable delivery!!
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Always quality item, this is a second purchase, very fast delivery.
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A
Rating: 5 out of 5
Very good products
Numerous choices
Fast delivery
Highly recommended site!
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Numerous choices
Fast delivery
Highly recommended site!
A
Rating: 1 out of 5
You say you deliver within 72 hours max, I received it after 108 hours, so you need to review your advertising
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Response from Chapellerie Traclet
Hello
Yes, with the weekend it can happen that it adds 2 more days because the package could not be delivered on Saturday but only on Monday.
Please excuse us for this delay.
We hope, however, that the beret gives you complete satisfaction and that it will last over time.
Remaining at your disposal.
Best regards
Traclet Sébastien
Yes, with the weekend it can happen that it adds 2 more days because the package could not be delivered on Saturday but only on Monday.
Please excuse us for this delay.
We hope, however, that the beret gives you complete satisfaction and that it will last over time.
Remaining at your disposal.
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
The filters are not refined enough.
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A
Rating: 1 out of 5
After two months, I still have not received my order. Can it get worse?
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Response from Chapellerie Traclet
Hello
Please excuse us for this manufacturing delay for the two tricorns with marabou.
We had a delay in the production of the two tricorns and currently we have difficulties in sourcing the marabou.
We hope, however, that the tricorns will satisfy you.
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us for this manufacturing delay for the two tricorns with marabou.
We had a delay in the production of the two tricorns and currently we have difficulties in sourcing the marabou.
We hope, however, that the tricorns will satisfy you.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 1 out of 5
Error on the model of the cap purchased
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Response from Chapellerie Traclet
Hello
Please excuse us if we made a model error.
Thank you for sending us a photo at [email protected]
Thus we will proceed with the exchange.
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us if we made a model error.
Thank you for sending us a photo at [email protected]
Thus we will proceed with the exchange.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Everything went well, the presentation seems very good to me. There is a lack of a confirmation SMS for the arrival at the collection point (I only received a Chronopost email indicating that the package would be delivered)
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
I am 100% satisfied with the service.
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A
Rating: 3 out of 5
Excellent product, fast delivery, but out of the 2 products ordered, one did not match the order.
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A
Rating: 5 out of 5
Corresponds to my expectations very well
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
no problem: quality and shipping time ... perfect
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A
Rating: 5 out of 5
Very easy navigation on the site.
I sent a message to get information, they got back to me quickly.
Hyper fast delivery.
Package in perfect condition upon delivery.
My hat is even better than what I saw.
Very nice finishes.
Beautiful color.
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I sent a message to get information, they got back to me quickly.
Hyper fast delivery.
Package in perfect condition upon delivery.
My hat is even better than what I saw.
Very nice finishes.
Beautiful color.
A
Rating: 5 out of 5
I am satisfied
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Very good my husband is happy with his gift
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A
Rating: 5 out of 5
Completely satisfied with the product, the packaging and the very fast delivery.
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A
Rating: 5 out of 5
Very ergonomic and intuitive site
Good advice for choosing your headgear in the best way, especially regarding size.
A wide choice of quality products.
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Good advice for choosing your headgear in the best way, especially regarding size.
A wide choice of quality products.
A
Rating: 5 out of 5
item conforms to the need
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A
Rating: 5 out of 5
Diligence, beautiful quality products and attentive customer service.
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A
Rating: 5 out of 5
Easy site and fast delivery. Leather cap purchased as a gift for a man who liked it a lot.
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A
Rating: 5 out of 5
Very nice product conforming to the presentation on the site.
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A
Rating: 5 out of 5
Good from order to delivery
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A
Rating: 5 out of 5
very good and very fast
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