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Rating: 5 out of 5
Perfect.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Perfect thank you very much
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X
Rating: 5 out of 5
No worries, order received quickly and compliant, thank you
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J
Rating: 5 out of 5
Super
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J
Rating: 5 out of 5
Perfect…
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I
Rating: 5 out of 5
Perfect!
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R
Rating: 5 out of 5
Quality product and delivery times respected! Thank you
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G
Rating: 5 out of 5
I found all the attention and advice I needed from the sales team at Traclet hat shop. Thank you!
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J
Rating: 5 out of 5
I placed my order very easily. The shipment was very fast, very well packaged, perfect
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P
Rating: 5 out of 5
Well received, all good.
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M
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
The products correspond to the order.
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A
Rating: 5 out of 5
Quick and well done!
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N
Rating: 5 out of 5
Very satisfied with fast delivery and compliant item. Thank you
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N
Rating: 5 out of 5
-
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I
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
1st purchase at Traclet and all positive, careful packaging, fast delivery, quality product. Nothing to complain about.
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I
Rating: 5 out of 5
-
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H
Rating: 5 out of 5
Beautiful quality good price.
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B
Rating: 5 out of 5
Hello My hat is fantastic! I love it! Thank you very much x Beverly, Northern Ireland
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T
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
The order arrived very quickly and its content meets my expectations and is of excellent quality. Very positive review.
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M
Rating: 5 out of 5
Easy and quick exchange, with no additional fees.
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M
Rating: 5 out of 5
Product compliant and very fast shipping, it's appreciated.
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J
Rating: 5 out of 5
Very good sales and after-sales service
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A
Rating: 5 out of 5
Very responsive on the order I placed
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F
Rating: 5 out of 5
Impeccable
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S
Rating: 5 out of 5
Love my Spanish riding hat!
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Y
Rating: 5 out of 5
My order arrived very quickly and in good condition.
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L
Rating: 5 out of 5
Products conform to the description, careful delivery. I recommend.
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B
Rating: 3 out of 5
The hat was a bit flattened and has taken on bad creases. Otherwise, everything was perfect!!!
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P
Rating: 5 out of 5
Very satisfied with the speed of processing my order and its delivery. Quality products. Thank you.
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M
Rating: 5 out of 5
Simple and fast order, top delivery, very satisfied!
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L
Rating: 5 out of 5
Great
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T
Rating: 5 out of 5
compliant product
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D
Rating: 5 out of 5
Good contacts with the hat shop before buying. Satisfied with the bucket hat that protects well from the sun. Durability to be seen in use. Giving feedback after a few months of use would be more interesting.
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C
Rating: 1 out of 5
I will be completely honest, the hat itself is beautiful but the after-sales service has been terrible. I sent so many messages for my delivery to be made. The waiting time was not respected. To say during the purchase that we would have the order within 40 days, which was not the case. I waited more than 60 days to receive my order. At one point, I thought this online store was a scam.
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Response from Chapellerie Traclet
Hello, it's true that a Pharrell hat in red in size 62 cm is not easy to find, we are one of the last hat makers to offer this service. We understand your impatience to receive this unique hat. However, the master hat maker who makes it is the only one crafting it and on this model, it is completely molded by hand, especially since size 62 cm is a less common size. Despite this very negative note, we hope the hat gives you complete satisfaction. Best regards, Traclet Sebastien, Hat Maker.
J
Rating: 5 out of 5
fully satisfied with the 2 hats received and the service.
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C
Rating: 5 out of 5
Superb cap
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J
Rating: 5 out of 5
Perfect
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