Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Fast delivery. Very well packaged. I may have found the cane heavier than I expected. But overall I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Very nice product, completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
Very okay for everything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
practical design product and impeccable realization. Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Thank you very much, top quality I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
I am very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2022
No reviews.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
second order with them, quality products at affordable prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Always a very good choice of hats, especially the Tilley brand which does not shrink in the wash; fast delivery and the possibility of delivery to a pickup point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Simple and fast…
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
the item arrived wrapped in tissue paper: a sign of seriousness to ensure the package arrives in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2022
Fast delivery - well-designed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Fast and serious service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
Quality products
The packaging of my Gavroche was neat.
A very competent customer service, good listening.
I find the website classy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Very good, very good quality and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
Well-designed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
This is the third time I buy from you but I find that you do not highlight and prioritize French manufacturing enough
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2022
Payment by card has never been possible due to session expired issues with the credit agricultural despite validation in my banking app
Had to go through PayPal
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
10/10 fast & quality thanks u
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
The customer orientation is just perfect. The team is very attentive and professional in solving any problem. I love all the hats I buy from you. Honestly, well done and thank you so much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
Everything is very serious. Fast delivery and the berets are very pretty. And especially cotton or silk or linen for summer, it's ideal.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
product meets my expectations and delivery date respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2022
I ordered bandanas: good quality and received quickly. I am satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
perfect as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2022
Very nice quality material, but I have not yet received my last order, announced for next week.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Meets expectations perfectly and delivery faster than expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2022
Item carefully packaged, it's impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
Great hat and great service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
Very well-designed site. Quick search, highlighted products, photos, product details. Ease of navigation on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
The Traclet hat shop is trustworthy and I therefore receive the requested products well packaged and corresponding to my orders. If a product is out of stock, I am offered follow-up to keep me informed and thus I know when I can obtain it. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2022
Awesome! Super article, delivery and packaging perfect!!! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Perfect hat received in record time, well packaged and the size is suitable. You can no longer find only one size that fits almost no one, here you can choose your size and the comfort is really ideal!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Order placed after a phone exchange with a seller, very good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Quality shipping, speed, product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
lovely hats shown in lovely ways
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
I had seen your items on the website. Then I was out of internet. I called to order by phone and sent a check for payment. A very nice gentleman answered me on the phone. I will make other orders later
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