Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Nothing to complain about. The site is easy to use. Fast and compliant delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Great, nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
What I received was exactly what I ordered - this is the second order now and I am very satisfied - nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Product matching and delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Excellent work. Thank you very much. DB
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Great and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Package in good condition - fast shipping - quick contact with a representative and satisfaction of being able to return the 61m cap in exchange for a 59cm cap. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Top notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Optimal
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Searching and reading on the site is very user-friendly, very complete and easy to find what you want. Fast delivery and the product of very good French quality, completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Hello, very satisfied with the services of this site, ultra-fast delivery, very well packaged, and product of very good quality, just like almost all customer reviews.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
In line with my expectations, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Website that has made a lot of progress.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Of very good quality, fast delivery, nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2022
I had to rate it average because I received a different cap than the one I ordered. It is much less pretty and I don't have time to exchange it. Very disappointed for a gift I made for my husband.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
very serious, I recommend +++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very happy. Happy New Year.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very nice quality item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Products made in France, what a nice surprise and attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Perfect, super professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Practical site, delivery ok, product compliant, satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Fast shipping, very good, good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Perfect in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
I've ordered several times from this site, always satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Fast and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
On the site it's not obvious, I prefer the phone! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Easy
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2022
See delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2021
I had covid and was unable to pick up my package from the post office, please resend it to 2 rue Pablo Neruda Levallois Perret 92300
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very comfortable and practical hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Fast and in line with expected quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Oct 10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Super fast shipping, very comfortable and beautiful toque!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Very good site, fast delivery. Despite my size error, the exchange was very easy and quick. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Very beautiful hat! I don't know if I dare to fold or roll it!?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Easy to use site, fast delivery despite a necessary restocking, therefore very efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Everything is pleasing
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